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Anjum says

I recently made a bank transfer (Transaction ID: 1002978288) of $172 USD (after skrill fee) from my skrill (moneybookers) account to my local bank account and i got $136 USD credited into my bank account.

I asked my bank for this huge ($36) deduction, they said we’ve got only $136 from skrill (moneybookers).

Then i submitted a support ticket to skrill for asking them where was gone my $36, they said we’ve sent $172 to your bank, $36 was charged by an intermediary bank involved in transfer.

I contacted again with my bank to ask them there is any intermediary bank involved between you (my bank) and skrill, they said after investigation a few minutes, there is nothing any intermediary bank involved between us (my bank) and skrill to process this transfer, the skrill sent $136 to your account, please ask skrill for your $36.

Then i again submitted a support ticket to skrill for this $36 huge charges (stealing my money) on a $172 transfer and they are not respond me after 15+ days.

I googled for this and found skrill is stealing money from withdrawals without providing any reason (using the intermediary bank as reason which is not involved in).

Also i was sent a test transfer of $15 (Transaction ID: 987198546) to my same bank account few days ago from this transaction which was sucssfully credited in my account without any deduction.

1. remember intermediary bank can be charged $25 not $36. 2. if intermediary bank was involved then why skrill is not providing me it’s details.

PLEASE STOP USING SKRILL for WITHDRAWAL YOUR HARD WORKING EARNINGS

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hueyangdesigns says

That sounds scary. I’m currently using paypal atm.

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MyNameIsMatthew says

Thank You for information.

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Wangsa8 says

That sounds scary. Thanks for information.

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selawe says

good information

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tuguirazvan says

Paypal here :D

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3Ddym says

I had the same problem with Moneybookers and when I ask something they don’t provide any information, so now I’m using paypal and they are providing good service with low rate.

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addeystock says

I am using paypal for 2 years and never had any issues with it :)

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mudi says

Unfortunately Skrill is only option for me.

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savastgfx says

Important information. Thanks!

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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