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PixelStores says

Anybody else having trouble submitting files for review? Tested on Chrome & Safari, it keeps getting stuck on Processing after you make the submission… Five minutes later a dialogue appears saying “Something went wrong”... Auto rejected! aha :(

PS: Title meant to be Stuck “ON” Processing :P

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PrimaThemes says

Yup, sometimes it happens… When it happens, you can always use FTP option to upload your files… ;)

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egemenerd says

There isn’t any problem on uploading. I tried FTP option too. The problem is “Submit files for preview” button, it is not working…

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PixelStores says

Yup, sometimes it happens… When it happens, you can always use FTP option to upload your files… ;)

Still the problem persists…

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PrimaThemes says

Still the problem persists…

Do you mean that you can’t upload the files via MarketPlace FTP?

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PixelStores says


Still the problem persists…
Do you mean that you can’t upload the files via MarketPlace FTP?

I can upload the files fine via FTP and through the browser, the problem occurs when i click the submit button.

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ejoubaud Envato team says

Hi everyone,

We’ve got a few reports about upload troubles these last few days, but we aren’t able to reproduce the bugs. Are you still experiencing the problems?

If so, can you please fill a support ticket with as many details as you can? http://support.envato.com/ – Screenshots, time of occurrence, account and item name would help us addressing that.

Thank you and sorry about the inconvenience.

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