371 posts
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+5 more
PixelStores says

Anybody else having trouble submitting files for review? Tested on Chrome & Safari, it keeps getting stuck on Processing after you make the submission… Five minutes later a dialogue appears saying “Something went wrong”... Auto rejected! aha :(

PS: Title meant to be Stuck “ON” Processing :P

280 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PrimaThemes says

Yup, sometimes it happens… When it happens, you can always use FTP option to upload your files… ;)

527 posts Code is Poetry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has referred 100+ members
  • Has collected 10+ items on Envato Market
+4 more
egemenerd says

There isn’t any problem on uploading. I tried FTP option too. The problem is “Submit files for preview” button, it is not working…

371 posts
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+5 more
PixelStores says

Yup, sometimes it happens… When it happens, you can always use FTP option to upload your files… ;)

Still the problem persists…

280 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
PrimaThemes says

Still the problem persists…

Do you mean that you can’t upload the files via MarketPlace FTP?

371 posts
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+5 more
PixelStores says


Still the problem persists…
Do you mean that you can’t upload the files via MarketPlace FTP?

I can upload the files fine via FTP and through the browser, the problem occurs when i click the submit button.

50 posts
  • Has been part of the Envato Community for over 1 year
  • Has collected 1+ items on Envato Market
  • Member of the Envato Team
  • Sells items exclusively on Envato Market
+1 more
ejoubaud Envato team says

Hi everyone,

We’ve got a few reports about upload troubles these last few days, but we aren’t able to reproduce the bugs. Are you still experiencing the problems?

If so, can you please fill a support ticket with as many details as you can? http://support.envato.com/ – Screenshots, time of occurrence, account and item name would help us addressing that.

Thank you and sorry about the inconvenience.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by