style.css missing from theme ??

I have watched videos telling me to unzip and upload via ftp, I have tried this but still not working?

what folder is the theme under? one video i watched on here said it was in the www folder this folder is not in my download ???

Are you talking about this video? Solving broken theme issues.

Update: I just looked at your purchase and it doesn’t look like bought a WordPress theme, it’s just a website template. One of our authors put together a helpful post on how to tell the difference – http://themeforest.net/forums/thread/difference-between-a-theme-and-a-template/66047

If you made a mistake you should send a ticket to Support

this one mate

this is the theme if that helps?

can’t find the theme folder inside the zip file? when i open these are the 3 options

1, xhtml files

2, jpeg preview

3, psd files

can anyone guide me from here?

Yeah, the wording on that file is tricky. I can see why there’s confusion. Let Support know what happened and they should be able to help you out.

Hi,

I’ve just tried to upload Surplus theme (http://themeforest.net/item/surplus-minimal-responsive-business-wp-theme/2129394) using WinAce as zip manager as recommended in the sidebar of the download screen. Unfortunately I get ‘The package could not be installed. The theme is missing the style.css stylesheet’ once WP has tried to upload.

Very grateful if you could suggest what to try – please in words of one syllable and step by step as I’m very new to all this!!!

Many thanks.