476 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+1 more
iHelp says

+1

I have to answer a handful up to a dozen support requests about that daily.

244 posts Premium Website Design
  • Has referred 1000+ members
  • Has sold $2M+ on Envato Market
  • Interviewed on an Envato blog
  • Has collected 10+ items on Envato Market
+3 more
ThemeFusion says

Yep same here, everyone at Themefusion says … a BIG +1

5399 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 4 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+12 more
KingDog Envato team says

Let me pass on the suggestions for you. The file break down was to help address the missing stylesheet issues as you know. Now we can start looking at further refinements. Thanks!

1802 posts
  • Contributed a free file of the month
  • Has sold $1,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 1 year
+11 more
SamBerson says

Let me pass on the suggestions for you. The file break down was to help address the missing stylesheet issues as you know. Now we can start looking at further refinements. Thanks!

Thanks KingDog!

273 posts Mad Dog
  • Has referred 500+ members
  • Has sold $750,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
mad_dog says

2 KingDog Yes, we know about that, but we have to find a solution to avoid this current problem. Anyway, thank you.

476 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Austria
  • Has been a beta tester for an Envato feature
  • Has collected 1+ items on Envato Market
+1 more
iHelp says

Thank you KingDog!

2268 posts Bird is the word..
  • Located in United States
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+8 more
jonathan01 says

Yup I already mentioned this in the other thread, the GUI / UX is a mess and doesn’t work – you took one problem and now created more – almost 50% of my support requests are now based on the breakup of files.

Jonathan

2024 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Contributed a free file of the month
+8 more
revaxarts says

Yup I already mentioned this in the other thread, the GUI / UX is a mess and doesn’t work – you took one problem and now created more – almost 50% of my support requests are now based on the breakup of files. Jonathan

Sad to see all the bad UI improvements changes. Seems like they don’t rethink them carefully in the first place. Same with the item description page

3544 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says

Yes, it’s insane… All the new buyers complain and ask where is the manual.

273 posts Mad Dog
  • Has referred 500+ members
  • Has sold $750,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+6 more
mad_dog says

It’s getting really frustrating, I had 8 customers for the past night complaining about the missing PSDs and documentation :mad:

by
by
by
by
by
by