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OriginalEXE
says

It’s getting really frustrating, I had 8 customers for the past night complaining about the missing PSDs and documentation :mad:

Look at the bright side, you had customers :P

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SamBerson
says


It’s getting really frustrating, I had 8 customers for the past night complaining about the missing PSDs and documentation :mad:
Look at the bright side, you had customers :P

True!

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DanyDuchaine
says

Oh, now I know why they couldn’t find the dummy.xml all of a sudden.

1680 posts Chris Robinson
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contempoinc
says

Being hearing the same from my buyers, looking forward to a quick solution.

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justinfrench
Envato team
says

Fixing one problem and creating another, yay! Hopefully we can address this pretty quick. Do you think a quick re-labelling of the stuff in the download menu like this would help?

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SamBerson
says

Fixing one problem and creating another, yay! Hopefully we can address this pretty quick. Do you think a quick re-labelling of the stuff in the download menu like this would help?

Very nice! Thanks :)

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pixelentity
says

“License Certificate & Purchase Code”

a lot of authors use dedicated support forums where the item purchase code is needed to register and buyers are often unable to find it. Even better, the code could be shown in the download page directly, below the download button / dreamhost box.

BF

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VF
says

“License Certificate & Purchase Code”

a lot of authors use dedicated support forums where the item purchase code is needed to register and buyers are often unable to find it. Even better, the code could be shown in the download page directly, below the download button / dreamhost box.

BF

A better marketplace will replace the dreamhost box with an essential thing like purchase code. But we are less than better. Poverty is so severe that we can’t live without dreamhost referral income.

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KrownThemes
says

Yeah, i also got these where’s my license certificate? issues now.. Clients are not finding things well with the new Downloads button. This is really really bad! And i’ve even got the stylesheet missing question :D

Just replace that stupid Dreamhost button with something else. Dreamhost is a really bad hosting anyway so suggesting it to new buyers is incredibly bad..

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justinfrench
Envato team
says

A better marketplace will replace the dreamhost box with an essential thing like purchase code. But we are less than better. Poverty is so severe that we can’t live without dreamhost referral income.

I’m looking into this — I have no context, it was in-place long before I was here, so I’m finding out who does.

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