225 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Had an item that became a weekly top seller
mihaimcm
says

I want to submit a ticket about the pricing of one of my files,but those caynd of tickets are worth being submitted? The price of a product can be changed? If yes where and how do I submit a ticket to envato about this problem.

743 posts
  • Has sold $1,000+ on Envato Market
  • Contributed a free file of the month
  • Has referred 10+ members
  • Has been part of the Envato Community for over 3 years
+2 more
Blinn
says

Go to Help > Support Center > Open a Ticket.

I Hope this helps. :)

1822 posts
  • Had an item that was trending
  • Located in United States
  • Helped protect Envato Market against copyright violations
  • Has sold $10,000+ on Envato Market
+5 more
plugindistrict
says

Yes, you can submit a ticket to http://support.envato.com/. Be sure to include a link to your file and explain why you think the price should be higher.

2778 posts
  • Helped improve Envato sites by detecting a security issue
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Taught a course or tutorial on Tuts+
+23 more
contrastblack
Envato team
says

Also, please drop me the ticket number here so that I can see to it that it gets taken care of as soon as possible. Thanks

225 posts
  • Has been part of the Envato Community for over 3 years
  • Sells items exclusively on Envato Market
  • Had an item that became a weekly top seller
mihaimcm
says

Also, please drop me the ticket number here so that I can see to it that it gets taken care of as soon as possible. Thanks

Hy. Here is the ID: #SPQ-674-95136 Thx for your help. :)

2778 posts
  • Helped improve Envato sites by detecting a security issue
  • Member of the Envato Team
  • Helped several times protecting Envato Market against copyright violations
  • Taught a course or tutorial on Tuts+
+23 more
contrastblack
Envato team
says

Noted and will be forwarded to support asap.

Locking this one down now. Thanks!

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