713 posts Magento Elite & Gravity Maker
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Located in United States
  • Has been part of the Envato Community for over 4 years
+3 more
GravityDept says

Premise: authors and buyers have been asking for things like searchable comments, and per-item forums for years. Envato is super overworked and can’t ship them.

Idea: Envato could license existing support software on behalf of authors to utilize an already robust support infrastructure. Caveat: a major integration like this is obviously a huge development task as well, but it could save re-inventing the wheel.

Options:
http://www.desk.com/
http://www.zendesk.com/
https://www.helpscout.net/

Discuss.

386 posts
  • Has sold $40,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has been part of the Envato Community for over 4 years
  • Sells items exclusively on Envato Market
+3 more
kaaz says
I like this way :) . Is this a bbpress integration ?

WordPress Plugin Repo

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