Suggestion: What if Envato integrated support tools instead of building them?

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GravityDept
says

Premise: authors and buyers have been asking for things like searchable comments, and per-item forums for years. Envato is super overworked and can’t ship them.

Idea: Envato could license existing support software on behalf of authors to utilize an already robust support infrastructure. Caveat: a major integration like this is obviously a huge development task as well, but it could save re-inventing the wheel.

Options:
http://www.desk.com/
http://www.zendesk.com/
https://www.helpscout.net/

Discuss.

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kaaz
says
I like this way :) . Is this a bbpress integration ?

WordPress Plugin Repo

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