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defonic
says

I have been a member for over a year but only recentlly became active, past two weeks or so. From what I have seen this place seems like a ghost town. Where is the staff? I would like to ask the elders here, what is going on with the support? Is there an overwhelming item submission that support is far from average?

I need some opinions on my response of a soft rejected item. As you can see from the screen shot below.

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After I edited my changes and reuploaded through the hidden/edit tab you can see the response I received. My question is, does it seem like a quick copy/paste response from a script? Does it seem like I received just about any response just to get one less from the queue?

or am I being paranoid?

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rayoflightt
says

Once I had very similar situation, sometimes you need to write to support for more detailed explanation and wait, wait, wait…

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rayoflightt
says

And I think you should remove that screenshot or at least reviewer’s avatar. :)

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infuse01
says

Wow…reviewed again within 2 hours…that MUST be a Bot :D

No, to be serious – I guess this is a text template. Since nobody of us know what your design was looking like and how you improved it, nobody can really tell if this response is legitimate or not.

Best would be to contact support about this.

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94
says
Moved to Item Discussion

Hi guys, I’ve updated the image, so that focus is kept on the item. Thanks for your understanding.
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Nitro_Themes
says

Hey Defonic

Well the good thing is that you are soft rejected that means that you spice up some stuff that was mentioned like the content area and you should be good. Sometimes very little change will do the trick like adding or removing shadows, or changing to better contrast adding divider lines that look good. I did not see your template but as i said soft reject is not bad for your first submission.

Cheers

Lester

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defonic
says

Thanks everyone, I started a new thread here for feedback. Any feedback is appreciated! Thanks.

http://themeforest.net/forums/thread/soft-reject-2x-feedback-please/81278
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