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Marvidude
says

I recently got a reply from a user while doing support for a Elite Author here saying this

“Whats going on? I’d appreciate a number where I could call and get real time support here…”

Should we start providing our phone numbers as well :D ??

1763 posts How's the surf doing?
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tommusrhodus
says

haha! I actually had a very similar email recently

“Here are my problems with the theme, please call me on xxx-xxx-xxxx to discuss them.”

Obviously I called long distance straight away! :) /sarcasm

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fillerspace
says

At least provide a personal cell phone number so I can wake you up if I need help.

267 posts What we do in life, echoes in eternity!
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Prothemeus
says

Believe it or not but there are folks who will track down your personal number through Whois.net. Kinda creepy!

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fillerspace
says

Believe it or not but there are folks who will track down your personal number through Whois.net. Kinda creepy!

Thanks for the tip! I’m calling you right now! :evil:

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KrownThemes
says

Believe it or not but there are folks who will track down your personal number through Whois.net. Kinda creepy!

Happened to me once!!! :D

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Bedros
says

I even provided hours of completely “free” support for a “buyer” who actually hadn’t bought my product :|

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FinalDestiny
says

It’s a habit they have from the normal stores, they usually offer support only via phone and rarely via e-mail so they would think that this is how it works here as well. :)

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wickedpixel
says

You can’t copy-paste lines of code via phone! :)

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Jaynesh
says

I’ve had one person ask me to meet them in person so I can fix the issues :p

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