77 posts Elite Author
  • Weekly Top Seller
  • Author Level 7
  • Elite Author
  • 5 Years of Membership
+4 more
mbiz
says

Hello authors and reviewers,

One angry buyer of my last template was complaining that he couldn’t use other languages like French and Spanish on my theme and other themes in the marketplace.

What I actually do for that is setting the encoding of my templates to UTF -8 without BOM , and I thought that was enough.

more than 30% of my visitors are from Europe and other countries around the world, I need to satisfy all my buyers.

So,

1- What does ThemeForest think about this issue?

2- How do you authors deal with this issues?

Thanks.

1182 posts
  • 5 Years of Membership
  • Affiliate Level 1
  • Collector Level 2
  • Exclusive Author
campolar
says

All items sold on themeforest are as they were provided. Support is not obligatory, but it is just encouraged.

If you cannot provide support for that item, your not breaking any TF rule. The customer should work their way around themself.

If you do wish to provide support, maybe you can guide them in changing the encoding type to use non-latin characters…

~ campolar

204 posts Bold WordPress Theme Development
  • 6 Years of Membership
  • Affiliate Level 5
  • Author Level 9
  • Blog Interview
+7 more
srhnbr
says

It may also be that the customer was simply referring to the fact that many themes here on TF are not localized ;)

If you localize your themes you increase their value which in turn can bring more customers!

77 posts Elite Author
  • Weekly Top Seller
  • Author Level 7
  • Elite Author
  • 5 Years of Membership
+4 more
mbiz
says

Thanks everyone for answering,

If you localize your themes you increase their value which in turn can bring more customers!

Sure, but what do you do to achieve that other than changing the encoding to UTF -8, any thing else do I have to do? please share your techniques.

27 posts
  • Collector Level 1
  • 5 Years of Membership
  • Exclusive Author
  • Poland
Pranick
says
any thing else do I have to do?
Internationalization for WP: http://codex.wordpress.org/I18n_for_WordPress_Developers
204 posts Bold WordPress Theme Development
  • 6 Years of Membership
  • Affiliate Level 5
  • Author Level 9
  • Blog Interview
+7 more
srhnbr
says
Sure, but what do you do to achieve that other than changing the encoding to UTF -8, any thing else do I have to do? please share your techniques.

Exactly what Pranick already pointed to :)

371 posts
  • 5 Years of Membership
  • Affiliate Level 2
  • Collector Level 1
  • Exclusive Author
+2 more
QwibbleDesigns
says

So you aren’t actually translating it in anyway. Just any strings that would normally be hard coded into the template are pulled from one file that the user can easily edit to translate it themselves?

6 posts
  • 5 Years of Membership
pixelcloud
says
So you aren’t actually translating it in anyway. Just any strings that would normally be hard coded into the template are pulled from one file that the user can easily edit to translate it themselves?

Both of those infact. If you can yourself or have access to people (possible hire) that can translate into other languages, then by all means, do so! But otherwise, having it coded so that it is easily translated should suffice. The resource @Pranick pointed out is the best place to start. :)

by
by
by
by
by
by