1 post
  • Has been part of the Envato Community for over 2 years
  • Located in Australia
  • Has collected 1+ items on Envato Market
geraldinemills says

Hi there

I have listed several tickets on the ticket system website. The first two interactions where answered very promptly. Now I have a major problem and have just been told to me patience but have had no further updates for a couple of days. All up I have been waiting for a week for something to be done. Can someone please give me an update on where my ticket is at.

Thanking you in advance geraldine

320 posts
  • Has been part of the Envato Community for over 2 years
  • Sells items exclusively on Envato Market
  • Has sold $40,000+ on Envato Market
  • Won a Most Wanted contest
+4 more
SuggeElson says

You pay for site and get site, support is not required for purchase but if author provide great support this will incrase the sales. If author know the major problem and work for fix you need to give some space and time.

801 posts
  • Has been part of the Envato Community for over 6 years
  • Has been a beta tester for an Envato feature
  • Located in India
  • Sells items exclusively on Envato Market
+1 more
laranz says

What are the problem you got? Is this is a paid gig? Contact me!

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