3 posts
    Has collected 10+ items on Envato Market
outsideren says

Right now im on my 4th day waiting on a reply on a support case, is it just me or is the support getting slower and slower, I recall year back the support where way faster, but now it’s terrible, especially when it’s a case you need looked ad azap.

3682 posts
    Has referred 100+ members Has sold $5,000+ on Envato Market Has collected 50+ items on Envato Market Located in United Kingdom
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ToivoMedia says

You can tweet support on twitter, and hopefully get a faster reply.

5335 posts
    Has sold $1+ on Envato Market Has collected 50+ items on Envato Market Member of the Envato Team Joined us in one of our Envato Live Events
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KingDog Envato team says

Support has been a bit snowed under with tickets recently. They’re working through the backlog as quickly as they can :) Sorry for any delay!

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