3 posts
  • 1 Year of Membership
  • Collector Level 2
outsideren
says

Right now im on my 4th day waiting on a reply on a support case, is it just me or is the support getting slower and slower, I recall year back the support where way faster, but now it’s terrible, especially when it’s a case you need looked ad azap.

4621 posts
  • United Kingdom
  • Community Superstar
  • Author Level 4
  • Weekly Top Seller
+10 more
ToivoMedia
says

You can tweet support on twitter, and hopefully get a faster reply.

6839 posts
  • Envato Team
  • 5 Years of Membership
  • Canada
  • Envato Live Participant
+13 more
KingDog
Envato team
says

Support has been a bit snowed under with tickets recently. They’re working through the backlog as quickly as they can :) Sorry for any delay!

by
by
by
by
by
by