1 post
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Located in Romania
  • Has been part of the Envato Community for over 3 years
basicstheme
says

Here is the same! I have made an payment there is no confirmation and the ticket support does not work.

3 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in United States
howeveriam
says

__ ;; I like your theme Dany~


Purchase doesn’t work or only downloads? If it’s download it’s fine with me hahaha :D Just kidding.
16 posts
  • Had an item that was trending
  • Has referred 10+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
+2 more
idealUI
says

+1 Same here too! I just purchased item, but no links to download sources.. (

12 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
nickroberts
says

Can we at least get some sort of idea about what status this in? I checked twitter, facebook and there is nothing posted there either.

213 posts
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Located in Canada
  • Elite Author: Sold more than $75,000 on Envato Market
+7 more
DanyDuchaine
says

__ ;; I like your theme Dany~

Purchase doesn’t work or only downloads? If it’s download it’s fine with me hahaha :D Just kidding.

Thanks man, I’d say go buy them but you can’t haha :)

6779 posts
  • Member of the Envato Team
  • Has been part of the Envato Community for over 5 years
  • Located in Canada
  • Joined us in one of our Envato Live Events
+13 more
KingDog
Envato team
says

Can we at least get some sort of idea about what status this in? I checked twitter, facebook and there is nothing posted there either.

I posted to Twitter myself and we’ve been updating this thread as news comes in :)

12 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
nickroberts
says

I apologize I was following the wrong twitter feed (not the main Envato one). Thanks for keeping us in the loop.

3 posts
  • Has been part of the Envato Community for over 4 years
  • Has collected 10+ items on Envato Market
  • Located in United States
howeveriam
says

So, is here any customer support phone number?

We have to still waiting from this issue???

What the heck!!!

12 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
nickroberts
says

No there is no customer support number (Envato is located in OZ anyway) and when they have fixed the problem I am supposing you can fill out a support request.

1 post
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
Hammerpress
says


Can we at least get some sort of idea about what status this in? I checked twitter, facebook and there is nothing posted there either.
I posted to Twitter myself and we’ve been updating this thread as news comes in :)

For reference, @envato_support is the twitter KingDog is referring to… had to go on a little wild goose chase to find it since there are so many affiliated with ThemeForest.

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