12 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 1-2 years
nickroberts says

@envato: Support tickets are working again but please don’t open a new ticket for payment or search issues yet. We’re still working on those :) ^TK

Thanks for the update. One I had spinning seems to have been submitted and I got an email…good signs!

4594 posts
  • Envato Staff
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Bought between 50 and 99 items
  • Canada
  • Community Ambassador
  • Beta Tester
  • Contributed a Tutorial to a Tuts+ Site
+6 more
KingDog Staff says

Support tickets are open again but please don’t open a new ticket for search or payment issues. We’re still looking at those and waiting for an update from the Devs. Thanks!

Edit: Thanks Nick! You’re too fast for me :)

Update: Paypal transactions are now being processed successfully and we’re now working on processing the failed PayPal transaction responses.

Please see the official thread here for all the details and updates – http://themeforest.net/forums/thread/update-on-payment-search-and-support-ticket-issues/84512