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  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
nickroberts says

@envato: Support tickets are working again but please don’t open a new ticket for payment or search issues yet. We’re still working on those :) ^TK

Thanks for the update. One I had spinning seems to have been submitted and I got an email…good signs!

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  • Has been part of the Envato Community for over 5 years
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KingDog Envato team says

Support tickets are open again but please don’t open a new ticket for search or payment issues. We’re still looking at those and waiting for an update from the Devs. Thanks!

Edit: Thanks Nick! You’re too fast for me :)

Update: Paypal transactions are now being processed successfully and we’re now working on processing the failed PayPal transaction responses.

Please see the official thread here for all the details and updates – http://themeforest.net/forums/thread/update-on-payment-search-and-support-ticket-issues/84512

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
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Most of all, enjoy your time here. Thank you for being a valued Envato community member.

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