- Referred between 1 and 9 users
- Exclusive Author
- Most Wanted Bounty Winner
- Author was Featured
- South Africa
- Has been a member for 1-2 years
- Bought between 10 and 49 items
- Sold between 10 000 and 50 000 dollars
What is the quickest way to change an item from the incorrect category into the correct one? I’ve tried a support ticket but it keeps telling me the capcha is incorrect. Is there a specific Twitter tag for Support or the normal Envato one? Thanks.
- Microlancer Beta Tester
- Sold between 5 000 and 10 000 dollars
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 1 and 9 users
- Bought between 1 and 9 items
joiaco said
What is the quickest way to change an item from the incorrect category into the correct one? I’ve tried a support ticket but it keeps telling me the capcha is incorrect. Is there a specific Twitter tag for Support or the normal Envato one? Thanks.
You should create a ticket first, try reloading the page and do it again. Then you can twit the ticket number to @envato_support for faster handling 
. Good luck .
- Sold between 50 000 and 100 000 dollars
- Item was Featured
- Most Wanted Bounty Winner
- Has been a member for 1-2 years
- Bought between 1 and 9 items
- Contributed a Blog Post
- Exclusive Author
- Interviewed on the Envato Notes blog
- Referred between 10 and 49 users
Here is the best way you can do it – simply change something in your tags in order to allow you to be able to re-submit the item for review. In ‘Message to the Reviewer’ write that you want to change this item’s present category to so-so category and then submit it.
This process is a lot quicker than opening a support ticket.
- Referred between 1 and 9 users
- Exclusive Author
- Most Wanted Bounty Winner
- Author was Featured
- South Africa
- Has been a member for 1-2 years
- Bought between 10 and 49 items
- Sold between 10 000 and 50 000 dollars
mrcharlesbrown said
Here is the best way you can do it – simply change something in your tags in order to allow you to be able to re-submit the item for review. In ‘Message to the Reviewer’ write that you want to change this item’s present category to so-so category and then submit it. This process is a lot quicker than opening a support ticket.
Haha, very creative solution, thanks!
- Microlancer Beta Tester
- Sold between 5 000 and 10 000 dollars
- Exclusive Author
- Has been a member for 2-3 years
- Referred between 1 and 9 users
- Bought between 1 and 9 items
mrcharlesbrown said
Here is the best way you can do it – simply change something in your tags in order to allow you to be able to re-submit the item for review. In ‘Message to the Reviewer’ write that you want to change this item’s present category to so-so category and then submit it. This process is a lot quicker than opening a support ticket.
Good one 
- Microlancer Beta Tester
- Most Wanted Bounty Winner
- Malawi
- Sold between 10 000 and 50 000 dollars
- Has been a member for 1-2 years
- Grew a moustache for the Envato Movember competition
- Referred between 1 and 9 users
- Bought between 10 and 49 items
- Exclusive Author
mrcharlesbrown said
Here is the best way you can do it – simply change something in your tags in order to allow you to be able to re-submit the item for review. In ‘Message to the Reviewer’ write that you want to change this item’s present category to so-so category and then submit it. This process is a lot quicker than opening a support ticket.
i would go for this too.
- Community Superstar
- Exclusive Author
- Europe
- Sold between 5 000 and 10 000 dollars
- Has been a member for 1-2 years
- Referred between 50 and 99 users
- Bought between 1 and 9 items
I had the same problem 2 months ago. After waiting 10 days for support answer I did the same that mrcharlesbrown wrote – the problem was resolved after an hour.
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