12 posts
  • Has referred 10+ members
  • Has sold $500,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Won a Most Wanted contest
+6 more
Chimpstudio says

I created a ticket over couple of week’s time but have not heard back so far. I understand Envato support have a large number of clients to take care of, however, such a long time seems strange to me. For the reference, Ticket ID: QNL-836-56258 an date was 27/04/2014.

274 posts Envato Market Support
  • Member of the Envato Team
  • Located in United Kingdom
  • Provided great feedback to improve the user experience on Envato Market
  • Has been part of the Envato Community for over 5 years
+7 more
MhW Envato team says

Hey there!

I’ll poke Dan for you and let him know about this ticket . Not sure why it hasn’t been followed up since the initial response, but you should hear from us when HQ fires back up next week :grin:

- Christian

12 posts
  • Has referred 10+ members
  • Has sold $500,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Won a Most Wanted contest
+6 more
Chimpstudio says

Still Waiting, I have heard back nothing so far. Has HQ not fired back yet? :)

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