25 posts
  • Elite Author
  • Winner
  • Trendsetter
  • Exclusive Author
+8 more
Chimpstudio
says

I created a ticket over couple of week’s time but have not heard back so far. I understand Envato support have a large number of clients to take care of, however, such a long time seems strange to me. For the reference, Ticket ID: QNL-836-56258 an date was 27/04/2014.

402 posts Help Team Leader
  • Envato Team
  • United Kingdom
  • Feedback Guru
  • 6 Years of Membership
+7 more
MhW
Envato team
says

Hey there!

I’ll poke Dan for you and let him know about this ticket . Not sure why it hasn’t been followed up since the initial response, but you should hear from us when HQ fires back up next week :grin:

- Christian

25 posts
  • Elite Author
  • Winner
  • Trendsetter
  • Exclusive Author
+8 more
Chimpstudio
says

Still Waiting, I have heard back nothing so far. Has HQ not fired back yet? :)

by
by
by
by
by
by