I created a ticket over couple of week’s time but have not heard back so far. I understand Envato support have a large number of clients to take care of, however, such a long time seems strange to me. For the reference, Ticket ID: QNL-836-56258 an date was 27/04/2014.
- Envato Staff
- Support Staff
- Has been a member for 5-6 years
- United Kingdom
- Referred between 1 and 9 users
- Bought between 50 and 99 items
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Attended a Community Meetup
Still Waiting, I have heard back nothing so far. Has HQ not fired back yet?