I’ve emailed support well over 24hours ago, what is the typical response time?
Thanks for the quick reply its much appreciated. The Ticket ID is: DKR-619-88566
Just to add that I tried to install an older version of wordpress (the one the theme said it supported) and it’s still riddled with errors.
That’s brilliant Christian,
Can I just give some more feedback and compliment you on your support. Its defiantly re assuring when issues get sorted out quick and easy. This site has been painless to deal with from start to end.
Now I just need to find a new theme!
All the best,
I have the same question. I contacted support Tuesday night. My ticket number is HUL-928-56344. I’d appreciate a look into this as I still need help.
Hi driboul13, I’ve flagged your ticket with our support team and they will respond to you shortly.
We usually don’t do like this, but could someone please flag our ticket? Ticket ID: ROA-212-55548 It’s a really urgent payment issue. The ticket was submited yesterday.