To all Envato members. Sometime in the next few hours we are upgrading our support system. Unfortunately we are going to be expecting 1-2 hours of down time. After submitting a ticket, if you have not received an automatic confirmation email from our support system, this will mean that our support system is not online yet. In which case please wait for an hour or so and re-submitted the ticket again. We are sorry for any inconvenience.
that sounds good
but hope i don’t need to use support system