- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 100 and 199 users
- Sold between 5 000 and 10 000 dollars
Hello Everyone, I was trying to open a support ticket and wasn’t able to do so because there is a problem of the ticket’s page:
Maybe some of you have the same problem. Can anybody help? Staff?
- Sold between 100 000 and 250 000 dollars
- Exclusive Author
- Referred between 1000 and 1999 users
- Has been a member for 3-4 years
- Bought between 10 and 49 items
- Item was Featured
- Author was Featured
- Europe
Very strange. :/ Looks fine here. Try ctrl+F5, or in other browser.
- Sold between 1 000 and 5 000 dollars
- Exclusive Author
- Has been a member for 1-2 years
- Lithuania
- Referred between 1 and 9 users
- Item was Featured
- Contributed a Tutorial to a Tuts+ Site
Looks good on my end.
Maybe you submit too many tickets, so Envato started playing tricks on you 
- Community Moderator
- Sold between 50 000 and 100 000 dollars
- Author was Featured
- Item was Featured
- Author had a File in an Envato Bundle
- Beta Tester
- Has been a member for 4-5 years
- United Kingdom
It looks to me a little bit like a font resource has gone awol on your computer. Mind you, I’m not sure how web pages work these days… whether they access the fonts on your system or if they’re somehow built into the page. It’s a long time since I did any web stuff.
- Has been a member for 2-3 years
- Exclusive Author
- Sold between 5 000 and 10 000 dollars
- Referred between 10 and 49 users
- Bought between 1 and 9 items
- United States
If you’re working with Chrome, try in the Chrome-Menu:
Tools – Encoding – and check “Auto-Detect”, Or try checking “Unicode (UTF-8)” if it’s not already checked.
- Envato Staff
- Lead Reviewer
- Sold between 10 000 and 50 000 dollars
- Author was Featured
- Item was Featured
- Exclusive Author
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Beta Tester
- Has been a member for 5-6 years
Common google chrome issue when using a font manager app. have it happening on other sites myself.
- Microlancer Beta Tester
- Exclusive Author
- Has been a member for 1-2 years
- Sold between 1 000 and 5 000 dollars
- Bought between 1 and 9 items
I have checked support too so Actually for me support isin’t working at all…. i see normal simbols but if you want to open the ticket there is an error message : Invalid department ID specified; please select a valid department. and there is no difference wich one department you will click, it will be the same message so maybe they are doing some background changes ?
- Microlancer Beta Tester
- India
- Exclusive Author
- Has been a member for 1-2 years
- Bought between 1 and 9 items
- Referred between 1 and 9 users
- Sold between 5 000 and 10 000 dollars
yes iam getting the same problem I am trying to change my username it does not work showing the same error message that wilq5 explained
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
If you get the Invalid Department ID try emptying your browser cache and restarting the browser. I’ve been hearing that has worked for some. Thanks!
- Author was Featured
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 3-4 years
- Referred between 100 and 199 users
- Sold between 5 000 and 10 000 dollars
KingDog said
If you get the Invalid Department ID try emptying your browser cache and restarting the browser. I’ve been hearing that has worked for some. Thanks!
Sorry but it doesn’t work.
