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joomfx says

Hi guys,

Would you please have a look at my support ticket (FNH-456-12464) . It was opened almost a week ago. Thanks :)

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laranz says

You can remind them using twitter too. http://twitter.com/envato_support. But, If your question is a complex one, it take days.

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KingDog Envato team says

I’ll see if Support can forward the ticket for you. Thanks.

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joomfx says

Thank you both laranz and KingDog, it is much appreciated :)

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