7 posts
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DarrenGoldsmith
says

Hi folks

Does anyone know how long it takes for envato support to respond? I submitted/opened a ticket yesterday but haven’t heard anything yet.

And was I supposed to receive an email confirming I’d opened a ticket?

EDIT – Double-checked my email… I did receive a confirmation.

Cheers,

Darren.

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TPN
Envato team
says

Hey Darren, What was the support ticket ID?

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laranz
says

Maybe ~2 days, if its urgent tweet your ticket ID to https://twitter.com/envato_support ..

7 posts
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DarrenGoldsmith
says

Hey Darren, What was the support ticket ID?
Ticket ID: HCO -955-35452
7 posts
  • 4 Years of Membership
  • Collector Level 1
DarrenGoldsmith
says

Maybe ~2 days, if its urgent tweet your ticket ID to https://twitter.com/envato_support ..

Cheers, laranz… I’ll do that if I start feeling twitchy! :)

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