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ThemeKioken says

-1. it will only bring more pain

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MSFX Volunteer moderator says

nooooooooooooooooooooo

-1

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JimmyP says

I don’t think this’ll benefit either party. -1

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CheshireCat says

Baaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaad idea

1475 posts The right tools with none of the gimmicks
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PixelBin says

No. Although, I think they should implement a chat system where authors (and buyers, doesn’t matter) can talk and exchange advice. Forums are sometimes dead and it’s hard to get an answer when you need it quick. Envato staff doesn’t have to participate in this chat, it’s just a room to talk.

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imaginem says

-1 super bad idea

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jonathan01 says
No. Although, I think they should implement a chat system where authors (and buyers, doesn’t matter) can talk and exchange advice. Forums are sometimes dead and it’s hard to get an answer when you need it quick. Envato staff doesn’t have to participate in this chat, it’s just a room to talk.

I kinda like this idea – any opportunity to offer more immediate support to my purchasers I am all for, plus it removes the chance of a silly misunderstandings being on display for all to see (will not stop this but would reduce) – then we could keep the static comments to people actually commenting on the product, rather than full of questions – more like testimonials.

But for the original idea – I do not think that would work.

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vasilios says

Regarding a chat between authors and customers: set up a tinychat and password protect it. Ta-da.

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PixelBin says

I meant for authors and buyers to communicate, and just to talk and solve simple problems. Just a chit-chat type thing, but associated with ThemeForest and found on this website.

Cause most of the time, buyers have questions not related to a theme, but where to find things, general advice, etc.

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jonathan01 says
I meant for authors and buyers to communicate, and just to talk and solve simple problems. Just a chit-chat type thing, but associated with ThemeForest and found on this website. Cause most of the time, buyers have questions not related to a theme, but where to find things, general advice, etc.

exactly. If it’s a themeforest author support – it should be part of the TF experience – not a 3rd party service linked to I think.

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