362 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 50 and 99 items
  • Referred between 200 and 499 users
  • Author had a Free File of the Month
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Russian Federation
+3 more
OrangeIdea says

Any news about login form?

362 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Bought between 50 and 99 items
  • Referred between 200 and 499 users
  • Author had a Free File of the Month
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Russian Federation
+3 more
OrangeIdea says

Any news?

69 posts
  • Envato Staff
  • Australia
  • Grew a moustache for the Envato Movember competition
  • Beta Tester
  • Attended a Community Meetup
  • Community Ambassador
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Has been a member for 2-3 years
+3 more
jesshooper Staff says

Hey OrangeIdea,

As KingDog said, there were some issues with the login process so it has been removed for the time being. This doesn’t affect the time it takes to have a ticket answered, or the status of your tickets. You can still see your ticket ID, reply history and ticket status via the email replies you receive from Envato Support. We’ll keep you updated on any future changes to the Support/Knowledgebase process. Thanks for your patience!

484 posts
  • Bought between 10 and 49 items
  • Contributed a Blog Post
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Has been a member for 5-6 years
  • Microlancer Beta Tester
  • Referred between 100 and 199 users
  • Sold between 50 000 and 100 000 dollars
+1 more
omarabid says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

841 posts Envato Studio Communications Manager
  • Microlancer Beta Tester
  • Envato Staff
  • Community Ambassador
  • Has been a member for 4-5 years
  • Attended a Community Meetup
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Interviewed on the Envato Notes blog
+3 more
Jordan_M Staff says

I sent a DMCA take down ticket (KRW-815-68766); how much time does that take?

DMCA notices are actioned at high priority, so it shouldn’t take long!

82 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
Coffee-Themes says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too.

Ticket ID: FAD -360-74778

1947 posts Do the Needful
  • Envato Staff
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 3-4 years
  • United States
  • Support Staff
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Contributed a Blog Post
+7 more
JamiGibbs Staff says

I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778

We have responded to your ticket, ithi. :)

82 posts
  • Bought between 1 and 9 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Sold between 50 000 and 100 000 dollars
Coffee-Themes says


I would not like create new thread, so i will write here. There is chance that to get anyone from support on twitter? I try reach support in 24h now and no response. This is case of DMCA too. Ticket ID: FAD -360-74778
We have responded to your ticket, ithi. :)
Thank You! :) I have responded too ;P
4 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
snipesnipes says

Hello I have created a ticket last on sunday but I did not get any answer yet , so I sent an email to the support with no answer .. any chance for an answer ? how does it work ? Ticket ID: ZTI-156-16461

69 posts
  • Envato Staff
  • Australia
  • Grew a moustache for the Envato Movember competition
  • Beta Tester
  • Attended a Community Meetup
  • Community Ambassador
  • Bought between 50 and 99 items
  • Contributed a Blog Post
  • Has been a member for 2-3 years
+3 more
jesshooper Staff says

Hi snipesnipes, I’ll look into the status of your ticket, but I’m also going to lock this thread as it’s a six month old thread on another topic. We’ll be in touch via Support!

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