422 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 7-8 years
  • Interviewed on the Envato Notes blog
vahid Staff says

Do authors who havent received their swift payment need to open support ticket?

Good call – no there is no need to lodge a support Ticket at this time as we know who was affected and will be processing the lot.

422 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 7-8 years
  • Interviewed on the Envato Notes blog
vahid Staff says

Its Monday morning here in Melbourne and we’re reprocessing all the delayed SWIFT payments via the bank portal. I’ll post here if I have any further updates in the day.

252 posts
  • Elite Author
  • Won a Competition
  • Has been a member for 4-5 years
  • Sold between 100 000 and 250 000 dollars
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred between 50 and 99 users
der says

Thanks so much Vahid! Hopefully there will be money on tuesday.

819 posts
  • Power Elite Author: Sold between 1 000 000 - 1 999 999 dollars
  • Power Elite Author
  • Won a Competition
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Europe
  • Bought between 10 and 49 items
+2 more
mixey says

Jut got mine delayed swift payment. Hopefully it’s one time problem… :)

487 posts
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Microlancer Beta Tester
  • Bought between 10 and 49 items
  • Referred between 10 and 49 users
  • Most Wanted Bounty Winner
  • Slovakia
+1 more
DoubleX says

Just got my first swift too :)

96 posts quanticalabs.com
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
  • Referred between 500 and 999 users
  • Exclusive Author
+2 more
QuanticaLabs says

Nothing here yet, but I hope it’s just a matter of time :)

6765 posts
  • Italy
  • Sold between 10 000 and 50 000 dollars
  • Has been a member for 4-5 years
  • Microlancer Beta Tester
  • Beta Tester
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Exclusive Author
  • Author had a Free File of the Month
  • Bought between 10 and 49 items
+1 more
doru says

Not absolutely important to get an answer, but I’m curios, what the problem was?

422 posts
  • Australia
  • Bought between 10 and 49 items
  • Envato Staff
  • Exclusive Author
  • Grew a moustache for the Envato Movember competition
  • Has been a member for 7-8 years
  • Interviewed on the Envato Notes blog
vahid Staff says

Not absolutely important to get an answer, but I’m curios, what the problem was?

We’re still not sure and need to investigate with the bank manager why only some transactions got properly authorised in the system. The main issue for today was to get the payments out – which we did. We also added a step in future to double check the transactions the following day on the online bank statements.

We will however be trying to work out what caused the problem in the first place – redoing work is never fun. Particularly when you have a bunch of people who are grumpy with how the first lot didn’t get done properly.

Credit to you all for not being grumpy – you would have been in completely in your place to create a real storm about this. Thanks for your positive support during the last couple of days – I really appreciated it. :-)

2252 posts Small, but tough
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Author had a File in an Envato Bundle
  • Contributed a Tutorial to a Tuts+ Site
  • Author had a Free File of the Month
  • Bosnia and Herzegovina
  • Referred between 500 and 999 users
+4 more
EFEKT_Studio says

Nothing here yet, but I hope it’s just a matter of time :)

+1

80 posts
  • Bought between 10 and 49 items
  • Exclusive Author
  • Has been a member for 3-4 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 10 000 and 50 000 dollars
Stormycub says

Hey, My SWIFT payments just came through so thanks for sorting that out folks, have finance to pay off today so started to panic!

P

by
by
by
by
by
by