6 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cgfolife says

Hi,

You told me to post on the forum if i still can not get my template to upload.

Please help me. I followed all the steps, and its still not working.

Thanks

41 posts
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EngineThemes says

you need to be an author to upload a template/theme here..

6 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cgfolife says

Why did they tell me this then – “If you still have issues with it, post up on our support forum and we will be able to get your login info and take care of t for you. Thanks!”

260 posts What we do in life, echoes in eternity!
  • Elite Author
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  • Europe
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  • Bought between 50 and 99 items
  • Referred between 50 and 99 users
Prothemeus says

Post on THEIR support forum, not on Themeforest.

3192 posts
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organicbee says

Why did they tell me this then – “If you still have issues with it, post up on our support forum and we will be able to get your login info and take care of t for you. Thanks!”

This is just a general forum, some authors don’t even visit it, and it would be hectic if all items support were done here.

If you could post which item you purchased one of us could tell you the proper place to post.

230 posts Premium Website Design
  • Interviewed on the Envato Notes blog
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  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
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  • Bought between 10 and 49 items
ThemeFusion says

Hi There :)

Yes you need to post on our supprot forum, I provided links to all the info in your comment.

See this below.

CLICK HERE FOR SUPPORT INFORMATION.

6 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cgfolife says
230 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

We have to be able to get your login info and we cant do that here, we have a support forum setup for our users.

Find the info you need in the link I just posted here and in our comment, as well as info in our docs and our read me first file.

Thanks

230 posts Premium Website Design
  • Interviewed on the Envato Notes blog
  • Power Elite Author
  • Referred between 500 and 999 users
  • Power Elite Author: Sold between 2 000 000 - 4 999 999 dollars
  • Exclusive Author
  • Has been a member for 2-3 years
  • Bought between 10 and 49 items
ThemeFusion says

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

6 posts
  • Bought between 1 and 9 items
  • Has been a member for 1-2 years
cgfolife says

I already did and posted in that.

Please help me get this template on WP.

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