6 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
cgfolife
says

Hi,

You told me to post on the forum if i still can not get my template to upload.

Please help me. I followed all the steps, and its still not working.

Thanks

41 posts
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
  • Has collected 10+ items on Envato Market
+1 more
EngineThemes
says

you need to be an author to upload a template/theme here..

6 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
cgfolife
says

Why did they tell me this then – “If you still have issues with it, post up on our support forum and we will be able to get your login info and take care of t for you. Thanks!”

267 posts What we do in life, echoes in eternity!
  • Has referred 50+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+2 more
Prothemeus
says

Post on THEIR support forum, not on Themeforest.

3439 posts
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
  • Located in United States
+2 more
organicbee
says

Why did they tell me this then – “If you still have issues with it, post up on our support forum and we will be able to get your login info and take care of t for you. Thanks!”

This is just a general forum, some authors don’t even visit it, and it would be hectic if all items support were done here.

If you could post which item you purchased one of us could tell you the proper place to post.

348 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Power Elite Author: Sold more than $1M on Envato Market
+6 more
ThemeFusion
says

Hi There :)

Yes you need to post on our supprot forum, I provided links to all the info in your comment.

See this below.

CLICK HERE FOR SUPPORT INFORMATION.

6 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
cgfolife
says
348 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Power Elite Author: Sold more than $1M on Envato Market
+6 more
ThemeFusion
says

We have to be able to get your login info and we cant do that here, we have a support forum setup for our users.

Find the info you need in the link I just posted here and in our comment, as well as info in our docs and our read me first file.

Thanks

348 posts Premium Website Design
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Located in United States
  • Power Elite Author: Sold more than $1M on Envato Market
+6 more
ThemeFusion
says

To access our forum, you need to create a free account with your Themeforest Purchase Code.

Watch The Forum Video Tutorial Here

Click Here To Create A Free Account

Click Here To See How To Find Your Purchase Code

Please See Our General Guidelines & Support Policy

Check Our KnowledgeBase

Thank you, we look forward to serving you!

6 posts
  • Has been part of the Envato Community for over 2 years
  • Has collected 1+ items on Envato Market
cgfolife
says

I already did and posted in that.

Please help me get this template on WP.

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