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Pixelous says

Hello, 2 days past but my item is still temporarily holding by the review team. Yes, I read this http://support.envato.com/index.php?/Knowledgebase/Article/View/120/0/held-items-in-the-review-queue but don’t understand why it is holding for such a long period. Maybe review team forgot about it? Any opinions? Thanks.

2580 posts Put a Donk On It
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ThemeProvince says

Yep, delete this thread as it won’t help you. Contact support.

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Pixelous says

ThemeProvince, do you advise to open a ticket?

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organicbee says

ThemeProvince, do you advise to open a ticket?

It’ll most likely be fixed before support responds be patient

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Pixelous says


ThemeProvince, do you advise to open a ticket?
It’ll most likely be fixed before support responds be patient

Ok, will try to be a patient, thanks.

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freshface-Support Recent Posts Threads Started
14 posts
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freshface-Support says

Just to clarify: 2 days is not “such a long period” mate :)

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WebDesignFudge says

It happened to me to, just be patient and maybe log a ticket and tweet it while you wait. good luck

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Enabled Moderator says

I’ve been held 5 days a few weeks back. Patience is a virtue. There is a message when you click upload, I believe it says ” Please allow up to 7 days for your file to be reviewed ” ... so patience is needed! :)

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Smartik says

Don’t worry, one of my themes was approved after 5 days[30+hours held by the review team]. So, be patient.

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