911 posts Never trust a ballerina with a moustache
    Has been part of the Envato Community for over 2 years Located in Australia Interviewed on an Envato blog Has collected 10+ items on Envato Market
+6 more
Carmen says

Hi Everyone,

We are currently experiencing a few issues with part of our search infrastructure. It is only affecting certain areas and these are:

- Forum Search

- Attribute Browsing

- Tag Browsing

- Payment Message Search

- Parts of the public API

We are working hard on rectifying this issue and will keep you updated. Thank you for your patience.

236 posts Marketplace Developer
    Has collected 1+ items on Envato Market Member of the Envato Team Located in New Zealand Has been part of the Envato Community for over 2 years
madlep Envato team says

This is a problem with one of the old search engines that we’re going to decommission soon (not the new elasticsearch platform we’re rolling out – that’s all running fine).

Stuff like this is why we’re decommissioning it :S

11 posts
    Has been part of the Envato Community for over 2 years Located in Australia Has collected 10+ items on Envato Market Member of the Envato Team
+1 more
johnviner Envato team says

UPDATE: We are still working on rectifying the issues with some of our Search Infrastructure. In addition to the features Carmen indicated, you may notice that some of the top level menu items are affected as well. We are working hard to rectify the problems and will keep you posted.

Thanks again for your patience.

236 posts Marketplace Developer
    Has collected 1+ items on Envato Market Member of the Envato Team Located in New Zealand Has been part of the Envato Community for over 2 years
madlep Envato team says

UPDATE: Everything that was affected is now 100% working again. :bigsmile:

We were able to spin up a new search index server, and re-index marketplace data onto it. There is some minor clean up to do over the next day or two, but that should be able to be done without affecting site uptime.

3014 posts
    Helps us moderate the forums Has been part of the Envato Community for over 5 years Helped several times protecting Envato Market against copyright violations Won a competition
+16 more
dtbaker Envato team says

Curious, do you guys and girls stay back at the office until issues like this are fixed? Or you’re all ninja enough to fix them from wherever you are in the world?

481 posts
    Sells items exclusively on Envato Market Has sold $10,000+ on Envato Market Won a competition Won a Most Wanted contest
+5 more
pixeful says

Doesn’t work

1206 posts The Last Man Standing
    Has sold $75,000+ on Envato Market and is now an Elite Author Had an item featured on Envato Market Elite Author: Sold more than $75,000 on Envato Market Has been a beta tester for an Envato feature
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ImanGM says

UPDATE: Everything that was affected is now 100% working again. :bigsmile: We were able to spin up a new search index server, and re-index marketplace data onto it. There is some minor clean up to do over the next day or two, but that should be able to be done without affecting site uptime.

Thanks guys! Don’t want to be a pain, but it seems that search is not working:

Whoops, Something went wrong!
236 posts Marketplace Developer
    Has collected 1+ items on Envato Market Member of the Envato Team Located in New Zealand Has been part of the Envato Community for over 2 years
madlep Envato team says

Doesn’t work

Different problem, now also fixed. The fun never ends…

236 posts Marketplace Developer
    Has collected 1+ items on Envato Market Member of the Envato Team Located in New Zealand Has been part of the Envato Community for over 2 years
madlep Envato team says

Curious, do you guys and girls stay back at the office until issues like this are fixed? Or you’re all ninja enough to fix them from wherever you are in the world?

Tonight we were all in the office. But it depends on when things happen, and where people are. Generally if things start during the work day, we’ll stay there, as we’re all in one place anyway. If it’s evenings, or weekends, then we’ll work remotely and co-ordinate over IRC if multiple people are involved in responding to an incident.

1206 posts The Last Man Standing
    Has sold $75,000+ on Envato Market and is now an Elite Author Had an item featured on Envato Market Elite Author: Sold more than $75,000 on Envato Market Has been a beta tester for an Envato feature
+7 more
ImanGM says

Hi there,

It’s about 2 hours (or maybe more) that item search is not working and it’s showing this page:

Whoops, Something Broke!

Forum search is working fine.

Cheers,
Iman

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