164 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 1+ members
  • Has sold $100+ on Envato Market
  • Located in Canada
+2 more
GFXsupport says

Of course it isnt but it is Envato interests to keep this place fair & nice … I hope :)

Like VagrantRadio says, you should always require a small payment before sending the final product.
I’ve learnt my lesson, for sure. Envatom however, won’t involve itself in an outside dispute.

Did they take action and remove the files you did with this mystery author your talking about?

1616 posts Chris Robinson
  • Located in United States
  • Has sold $500,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
contempoinc says

Always take 50% up front and 50% upon completion, with a signed contract. And keep the files on your server until you’re fully paid. It’s to easy to get burned in our profession.

168 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $100+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Located in Europe
+1 more
Jamraket says
Always take 50% up front and 50% upon completion, with a signed contract. And keep the files on your server until you’re fully paid. It’s to easy to get burned in our profession.

+1 :)

And Dracano, good luck resolving this issue mate.. hope he pays up.

443 posts
  • Has been part of the Envato Community for over 5 years
  • Has sold $1,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
SplitV says
Always take 50% up front and 50% upon completion, with a signed contract. And keep the files on your server until you’re fully paid. It’s to easy to get burned in our profession.

+1

I am sorry for your situation, I think at one point in time all of us have had those experiences. Just take it as a lesson learned and move on. And as frustrated as those situations have made me in the past I commend you for being professional now even after the way the situation has gone. I would have posted a long rant warning everyone about the specific user and yadda yadda.

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