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FinalDestiny says

First, the html tag can’t be used since it wraps the code on one line and obviously if I tell the buyer to find some code, he won’t be able to find it.

If I use the pre tag, sometimes when I use some html tags inside the pre ones, it doesn’t work and it wraps all the content within pre tags(even the text that didn’t use the pre tags). We need a decent editor that works properly, for support-related questions.

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DzincStudio says

Hi FD, there is a very useful browser plugin, which does include the pre and code tags, along with livepreview, for comments, item descriptions and forum posts, called Envatitor Embedded. It can be downloaded for free, among many other great marketplace-related apps, tools and resources @ Envato Extras.

Once installed, you’ll be able to use all the options above, saving you a great deal of time when formatting future posts and/or item descriptions within the marketplaces.

If you’ve already tried it, then disregard this post. If not, give it a shot. Good luck.

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VF says

^ Smells like Envato wants their users to install a dozen plugins to use the site properly. I don’t even know how many browser scripts running already. Btw, I doubt the issues pointed by FinalDestiny can be resolved using a plugin.

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FinalDestiny says

I can add the html tags manually, it’s Envato who’s parsing them totally wrong. If I use < c0de >, it wraps everything on one line, becoming impossible for the user to copy and search some code….If I use the < pr e > one, it gets extra text, not just the one wrapped in pre tags… So it’s pretty much useless if I can’t use them properly.

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ChillThemes says

Maybe I misunderstood what you’re trying to accomplish, but I’ve never had any issues with the code and pre tags.

Wrap inline snippets of code with <code>.

#header h1 { display: block; padding: 10px; }

Use <pre> for multiple lines of code. Be sure to escape any angle brackets in the code for proper rendering, (list of Glyphs). Be sure to keep code within <pre> tags as close to the left as possible; it will render all tabs.

#header h1 {
  display: block;
  padding: 10px;
}

<a href="#">Link<a>
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FinalDestiny says

C’mon, if I want to paste 30 lines of code, I’ll need to spend like 30 minutes to escape the unwanted characters? That’s Envato’s job, not mine, I just want to provide some nice support to the members, they force me to do my own support board.

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jonathan01 says

Just for the record it’s a comment area – not a support forum. Therefore if you want to support your buyers either offer direct communication via email or open your own support forum – it’s NOT Envato’s job to provide you with a support forum tools as their rules state support is not required – therefore they don’t have to build a system for you to offer support.

That’s pretty much how that is.

Jonathan

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ChillThemes says

C’mon, if I want to paste 30 lines of code, I’ll need to spend like 30 minutes to escape the unwanted characters? That’s Envato’s job, not mine, I just want to provide some nice support to the members, they force me to do my own support board.

No, this does it for you: SimpleCode. If you’re posting that much code you should be using Snippi or Pastie.

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DzincStudio says

That’s Envato’s job, not mine.

Hi FD, I’m sorry to hear you are stil having trouble. I recommend getting in touch with Envato Support and letting them know what is going on, by suggesting the appropriate improvements. Unless they become aware of your issue, there’s really nothing they can do, so be sure to contact them. Good luck.

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FinalDestiny says

I will, thanks.

@jonathan01 Since they provide those tags, I think they should work fine, otherwise they wouldn’t be added, that’s the only purpose I could possibly see for the code and pre tags. :)

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