- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Item was Featured
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Bought between 10 and 49 items
- Referred between 200 and 499 users
- Exclusive Author
doru said
more importantly the video preview window on videohive doesn’t work
Hm. It works fine for me.
- Has been a member for 3-4 years
- Attended a Community Meetup
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Bought between 50 and 99 items
- Canada
- Community Ambassador
- Beta Tester
- Contributed a Tutorial to a Tuts+ Site
- Envato Staff
If you open a ticket then you can put in all the details of what is happening and I can reference the ticket number when talking to Support and the Devs. That’s why we ask you to open a ticket. I’ll check with Support right now to see if they are aware of the situation.
And by the way, ticket numbers are way down and the new staff we hired are really doing well at reducing our response time. So that’s good news as we move forward 
- Sold between 250 000 and 1 000 000 dollars
- Author was Featured
- Item was Featured
- Author had a File in an Envato Bundle
- Author had a Free File of the Month
- Bought between 10 and 49 items
- Referred between 200 and 499 users
- Exclusive Author
zerosun said
I am getting these same problems as well. Looking for music for a project I’m editing and not able to search effectively at all.
Yes, it’s a pain for me to find some photodune photos. I hope it’s temporary.
KingDog said
If you open a ticket then you can put in all the details of what is happening and I can reference the ticket number when talking to Support and the Devs.
Ok, no problem with that. Thanks.
- Author had a File in an Envato Bundle
- Author was Featured
- Contributed a Blog Post
- Exclusive Author
- Has been a member for 3-4 years
- Interviewed on the Envato Notes blog
- Referred between 1 and 9 users
- Serbia
- Sold between 10 000 and 50 000 dollars
KingDog said
If you open a ticket then you can put in all the details of what is happening and I can reference the ticket number when talking to Support and the Devs. That’s why we ask you to open a ticket. I’ll check with Support right now to see if they are aware of the situation.
Hey, Travis, please forward this ticket to dev team: #VHZ-401-86188 It’s about AudioJungle player missing in Firefox
- Australia
- Bought between 10 and 49 items
- Envato Developer
- Envato Staff
- Exclusive Author
- Has been a member for 3-4 years
Do you all, by any chance, have ad-blocking plugins installed?
We’ve had a problem the last couple of days where ad-blocking plugins would suspend the loading of all our javascript for at least ten seconds. We’ve deployed a workaround for this now.
If you’re still having problems, please do open a support ticket. When you report a problem, we need a way to communicate with you to find out more details and help us track it down. The forums are really not a good place to do that.
- Bought between 10 and 49 items
- Exclusive Author
- Has been a member for 2-3 years
- Microlancer Beta Tester
- Serbia
- Sold between 10 000 and 50 000 dollars
I have the same problem with the listings, but if i go to page 2 of the search results and try it again it works.
- Bought between 100 and 499 items
- Exclusive Author
- Has been a member for 3-4 years
- Sold between 1 000 and 5 000 dollars
- United States
notahat said
Do you all, by any chance, have ad-blocking plugins installed?We’ve had a problem the last couple of days where ad-blocking plugins would suspend the loading of all our javascript for at least ten seconds. We’ve deployed a workaround for this now.
If you’re still having problems, please do open a support ticket. When you report a problem, we need a way to communicate with you to find out more details and help us track it down. The forums are really not a good place to do that.
I was having trouble accessing the site(I was being redirected to a blank page every 10-20 seconds)...the problem is now fixed, i’m guessing it had something to do with recently added javascript code or some sort of tracking script.
- Community Superstar
- Italy
- Sold between 10 000 and 50 000 dollars
- Has been a member for 3-4 years
- Microlancer Beta Tester
- Beta Tester
- Repeatedly Helped protect Envato Marketplaces against copyright violations
- Exclusive Author
- Author had a Free File of the Month
notahat said
Do you all, by any chance, have ad-blocking plugins installed? We’ve had a problem the last couple of days where ad-blocking plugins would suspend the loading of all our javascript for at least ten seconds. We’ve deployed a workaround for this now.
Appear to be fixed. 
Yes I have ad blocking plugins, you can’t live without them these days.
- Bought between 100 and 499 items
- Exclusive Author
- Has been a member for 3-4 years
- Sold between 1 000 and 5 000 dollars
- United States
notahat said
Do you all, by any chance, have ad-blocking plugins installed?We’ve had a problem the last couple of days where ad-blocking plugins would suspend the loading of all our javascript for at least ten seconds. We’ve deployed a workaround for this now.
If you’re still having problems, please do open a support ticket. When you report a problem, we need a way to communicate with you to find out more details and help us track it down. The forums are really not a good place to do that.
Did you guys get rid of this workaround or something? I’m having the same problem again…
