164 posts
  • Has been part of the Envato Community for over 6 years
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  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+5 more
hgascoigne
says

I uploaded a joomla template today and I got the approval email, but it isn’t showing up in my portfolio. The link in the email brings up a page not found. Any ideas?

2529 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Interviewed on an Envato blog
+13 more
JeffreyWay
says

I’ll check on that right now for you.

1478 posts
  • Member of the Envato Team
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+14 more
kailoon
Envato team
says

I also received a complain from another authors. I’ve approved the files but it didn’t show up.

12 posts
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  • Has been part of the Envato Community for over 6 years
  • Made it to the Authors' Hall of Fame
  • Has sold $1,000+ on Envato Market
+3 more
JohnBA
says

One of my themes that was already on the site disappeared …Now I have only 5 themes in my portfolio…Wierd

33 posts
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  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+4 more
flips
says

There are more of us with similar problems.

1139 posts It's in the pipeline!
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Has sold $750,000+ on Envato Market
+9 more
purethemes
says

same with me.. one item dissappeared.. I thought that it was deleted by the stuff.. good to hear it’s not only my problem ;) what is strange I still have link to it in my featured section, but clicking it shows Not Found Page

12 posts
  • Became a Top 20 Author of the Month
  • Has been part of the Envato Community for over 6 years
  • Made it to the Authors' Hall of Fame
  • Has sold $1,000+ on Envato Market
+3 more
JohnBA
says

It’s a database problem or something…I’m sure it will be fine.

164 posts
  • Has been part of the Envato Community for over 6 years
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Sells items exclusively on Envato Market
+5 more
hgascoigne
says

Now two more of them have disappeared.

342 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+7 more
reidknorr
says

My Admin Skin has disappeared as well… it was here about an hour ago and all of the sudden, nothing. I’m sure they’ll get it all worked out.

250 posts
  • Has been part of the Envato Community for over 6 years
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
+5 more
simnor
says

Yeah one of mine has disappeared as well

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