7 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Ukraine
vizavi
says

No biggie. Tell them to submit a support ticket after logging into their account.

He has already submit a support ticket after logging.) We are waiting for reply now..

1612 posts
  • Has referred 1+ members
  • Has sold $5,000+ on Envato Market
  • Has collected 10+ items on Envato Market
  • Achieved the monthly Community Superstar Award
+10 more
DaniMun
says

Good to hear that. I was a bit confused when you said you bought the theme and then you changed your statement into helping the person who bought it. Good luck with the setup!

7 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Ukraine
vizavi
says

Thanks!)

7 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Ukraine
vizavi
says

Unfortunately author of the theme still has not answered.

3531 posts
  • Had an item that was trending
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Located in United States
+11 more
sevenspark
Moderator
says

Unfortunately author of the theme still has not answered.

I’m not sure where in the world the author is, but for me, when you opened this post it was midnight on Friday, and now it is 8am on a Saturday – keep in mind time differences, that authors need to sleep, and that many don’t work on the weekends :)

7 posts
  • Has been part of the Envato Community for over 2 years
  • Located in Ukraine
vizavi
says

Then I keep on waiting … :-)

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