2 posts
  • Located in France
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
spilomac
says

Hello,

I just bought a home theme “Sasu Black” but when I put it on my site, an error message is displayed: JInstaller :: Install: File does not exist / tmp/install_51123a63c029d/sasu_black / core

What can I do to solve this problem?

Thank you.

Sorry for my English, I use Google translation, I do not speak English;)

2005 posts
  • Made it to the Authors' Hall of Fame
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Has referred 10+ members
+3 more
Bedros
says

You should contact with the Author of the file , you can find the author’s avatar at the page of the product you’ve purchased. Just click on it , and contact with the author by using the form on his/her profile page.

2 posts
  • Located in France
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
spilomac
says

Ok thank you, I just send him an email.

1 post
  • Has been part of the Envato Community for over 2 years
  • Has collected 10+ items on Envato Market
  • Located in Germany
brummi123
says

Hi, i have the same Error. @spilomac – Is there a solution?

Deutsch: Ich habe den selben Fehler. @spilomac – Gibt es eine Lösung?

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