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kaaz
says

Hi, I tried to update my theme 3 times and approved too but results are same. Main download package files and item preview image did not change to new versions :(. I’m getting this http://d.pr/i/LJwv after clicking ‘Submit Files for Review’.

Any Ideas ??

405 posts
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kaaz
says

updated again and same result.

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pixelgrade
says

The ThemeForest History section is very confusing in naming things. The fact that you see there approved under your own username doesn’t mean that the update was approved. It just means that you have submited succesfully (very bad naming but hey). Only when you will see there a message from a reviewer with approved then will your files be updated. Ran into this problem myself until I figured it out.

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kaaz
says

Submitted theme v1.3 updates and subsequently approved(tried 3 times ). There are messages from reviewer :“Approved” and confirmation email :“Congratulations! Your update to Spalon – Responsive WordPress Theme on ThemeForest has been approved. You can view your item here:”

But actual download package files/preview image are all same old version v1.2 :(

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Ivor
Envato team
says

Try using FTP. Write a small message to remind us the issue.

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kaaz
says

Thanks Ivor

files uploaded via FTP and Submitted for review

4477 posts ThemeForest Senior Reviewer
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Ivor
Envato team
says
405 posts
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  • Sells items exclusively on Envato Market
  • Won a Most Wanted contest
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+2 more
kaaz
says

Done: http://d.pr/i/7Rqt

Problem solved. :) Thank you Ivor

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