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ShaqueDesign says

why in my product’s image preview its showing “This Item has a large preview” even if i had firstly uploaded a 900×2000 image but after being reviewed i changed the image to 590×1500 and it again being reviewed…But it till now it show the same message “This Item has a large preview” In a big problem PLEASE HELP

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plaxtico says

you uploaded the new image, but have you “assigned it” again? in your edit tab, where you uploaded.

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Dzinc says

Hi Samiul, I’m sorry to hear you are currently having trouble with your image preview. Please be so kind to resubmit your 590×1500 image, through the item’s page › Edit tab.

As plaxtico kindly mentioned, make sure after uploading, to assign it to the Image Preview drop-down box:



Please let us know if you need any further assistance. Good luck!

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ShaqueDesign says

will that need another review?

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Dzinc says

Yes, but don’t worry, your item will remain visible/available for sale on GraphicRiver during the process! Item updates have their own queue and are usually processed in well under 48 hours. Cheers.

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