2952 posts
  • Attended a Community Meetup
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
  • Bought between 100 and 499 items
  • Contributed a Blog Post
  • Elite Author
  • Exclusive Author
+5 more
DDStudios says

I was talking with a client of mine who bought my theme and this same theme had 3 ratings of 5 stars .. then I ask him to rate the theme and a minute after .. I had 4 ratings .. 4 stars ..

I immediatly tought he made a mistake and rated the theme 1 star instead of 5 .. and then I email him asking if he rated it .. he said :

There rating feature isn’t the best, for some reason its marked it has 2 stars, I’ll get in touch with them

This kind of thing is unnacceptable .. rating are SO important .. my theme is right next to another magazine theme with 5 stars rating and he is my big competitor at the moment, somethign like this can really hurt sales because user will mostly click on the 5 stars instead of the 4 stars ..

USER SHOULD BE ABLE TO CHANGE THEIR RATING .. when will it be implemented?

And with the new design of the item page .. RATING THE A HUGE PLACE .. what is the problem here?

Yeah. I’m pissed.

960 posts
  • Bought between 10 and 49 items
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
  • United Kingdom
jeffeatworld says

I don’t sell anywhere near what you do, but I agree.

It’s hugely frustrating that you can have say 2-3 of your themes on 5 star and your best and most recent work (in my case) only a 4 star purely because it either hasn’t had enough ratings or people aren’t rating it.

It’s soooooooo important. I wish more folks would rate the files they buy, it’s brilliant feedback.

1799 posts
  • Has been a member for 5-6 years
  • Germany
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 5 000 and 10 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
BroOf says

Yes, it’s a true story…. So sad only a few rate the item and if they rate it always hurts. there can be four people with a 5 star rating and just one with 4 and you end looking like a bad author :(

413 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 100 and 199 users
  • United Kingdom
  • Won a Competition
altinkum says

ratings regardless, l wouldnt worry that much, l always check peoples comments, support is more important l think.

960 posts
  • Bought between 10 and 49 items
  • Contributed a Tutorial to a Tuts+ Site
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Sold between 10 000 and 50 000 dollars
  • United Kingdom
jeffeatworld says

Thats good to know from a buyers perspective, cheers.

1799 posts
  • Has been a member for 5-6 years
  • Germany
  • Exclusive Author
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 5 000 and 10 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
BroOf says

ratings regardless, l wouldnt worry that much, l always check peoples comments, support is more important l think.

too bad that only a few buyers act like you do. Ratings are very important for authors also for the own satisfaction :)

But I think the dev team will come up with a new system. Would be a nice Christmas gift!

413 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 100 and 199 users
  • United Kingdom
  • Won a Competition
altinkum says


ratings regardless, l wouldnt worry that much, l always check peoples comments, support is more important l think.

too bad that only a few buyers act like you do. Ratings are very important for authors also for the own satisfaction :)

But I think the dev team will come up with a new system. Would be a nice Christmas gift!

well as a buyer, l do check support and qouality bec rating dosent make much sense however keeps authors happy.

413 posts
  • Bought between 50 and 99 items
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 100 and 199 users
  • United Kingdom
  • Won a Competition
altinkum says

Thats good to know from a buyers perspective, cheers.

well ddstudios has good portfolio and templates so thats my opinion guys. always support more bec customers will come back, its golden role of customer service.

7 posts
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 5-6 years
  • Won a Competition
  • Author had a File in an Envato Bundle
  • Referred between 200 and 499 users
  • Bought between 1 and 9 items
+1 more
PandaThemes says
I immediatly tought he made a mistake and rated the theme 1 star instead of 5

I’ve got the same situation :(

Customer confused a button. I guess the rating system need improved.

14 posts
  • Bought between 100 and 499 items
  • Has been a member for 3-4 years
  • United States
adchix says

My problem is my account is showing ratings for items I haven’t rated yet—and I don’t agree with many of the ratings I have supposedly made.

by
by
by
by
by
by