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Lakose says

Thumbnail must be less than 50KB, it’s too small. I don’t use the my thumbnails…

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Alexlasek says

upload it via ftp, the weight of thumbnail is not checked then

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Lakose says

That’s the problem.

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Alexlasek says

so … save it as png file and reduce its size using ie.: https://tinypng.com/

it’s a chance that it will work :)

cheers

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Lakose says

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TanyDi says

To create thumbnail I use psd file a bit bigger than 80×80px. When thumbnail is ready > ctrl+shift+alt+E = copy all layers below in one image, then duplicate this image in a new document and now save as JPG and if it’s needed save in 5-6 quality but I’m sure that you can use max 12 quality and thumbnail will be less than 50K. I made an action including above steps and it takes a few seconds to do this :)

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rapidgraf says

To create thumbnail I use psd file a bit bigger than 80×80px. When thumbnail is ready > ctrl+shift+alt+E = copy all layers below in one image, then duplicate this image in a new document and now save as JPG and if it’s needed save in 5-6 quality but I’m sure that you can use max 12 quality and thumbnail will be less than 50K. I made an action including above steps and it takes a few seconds to do this :)

FAST AND EASY :)

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savigmusic says

Make png file hi has smaller size then jpg!

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