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squaredmonkey
says

Hi guys..

I’m currently on the lookout for a great (hosted) solution for ticket support and helpdesk. I have seen a cool feature the other day.. where the subject line is auto sugguesting kb articles..

does anyone here know of a script like that?

:D

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Sitebase
says

Did you check out Zendesk?

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squaredmonkey
says
Sitebase said
Did you check out Zendesk?

Yeah I did.. not too sure about it, also fairly pricy in the long run. As i said.. it would need to be hosted..

Anyone??

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phpdude
says

Have you checked out Tender? http://tenderapp.com/ It’s quite popular amongst app developers for example: http://support.getcloudapp.com/

It says it has “A Smarter Knowledge Base 0 Keep your articles inside Tender and benefit from the ├╝ber smart autosuggest system.”

So I guess that means it has the autosuggest feature you were after

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