427 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Located in United States
  • Won a competition
+9 more
BoxyStudio says

@jscheetz – In the UK, for any card to go through, the security or CVV code is needed to be implemented. It’s a security measure to make sure you have the card with you when paying online.

Added the Security Code/CVV field, thanks for the feedback everyone!

3661 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says


@jscheetz – In the UK, for any card to go through, the security or CVV code is needed to be implemented. It’s a security measure to make sure you have the card with you when paying online.
Added the Security Code/CVV field, thanks for the feedback everyone!
I still can’t get in.. I’ll wait to see if i’m the only one that has this problem. But it’s weird though..i’ve never encountered any problems when trying to pay for something online :)
2588 posts Put a Donk On It
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has sold $250,000+ on Envato Market
+10 more
ThemeProvince says

Same here cant get in. Details double checked.

427 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Located in United States
  • Won a competition
+9 more
BoxyStudio says

Same here cant get in. Details double checked.

What is the exact error you guys are getting?

3661 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says


Same here cant get in. Details double checked.
What is the exact error you guys are getting?
Email sent! :)
492 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
avenue28 says


It’s a paid app. If people aren’t willing to pay in the future, they shouldn’t sign up to test drive it. 37Signals style :whistle:
Precisely. :)

Well yeah, I agree with you there. And there are advantages to asking for the info, like you probably restrict the signups to genuinely interested visitors and there is nothing the user have to do the moment the billing starts. But it has its cons too, like I need to enter more details and especially in the beginning when you are looking for as many users as possible, I’d say keep it open. Also, on the basecamp website, there is all sorts of info that encourages me to signup (big screenshots of the product, etc) – you might want to look into such things too. Looking at the website, I’m very sure its a really good product… :)

I tried signing up too. I have a mastercard and it says the card number is invalid.

427 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Located in United States
  • Won a competition
+9 more
BoxyStudio says

Recurly, our payment processor is telling me these are all legitimate declines, but I’m skeptical because of the number of you that can’t get through. I have two cards here that I’m using and they both work.

492 posts
  • Has been part of the Envato Community for over 7 years
  • Has referred 1+ members
  • Has sold $10,000+ on Envato Market
  • Has collected 1+ items on Envato Market
+3 more
avenue28 says

Tried a couple of times. Same error.

427 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Located in United States
  • Won a competition
+9 more
BoxyStudio says

Tried a couple of times. Same error.

It looks to us like legitimate declines. I was able to recreate that error by putting in an incorrect expiration date, so perhaps that’s the issue?

736 posts
  • Has referred 500+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
+7 more
mordauk says

Trying to sign up as well, but am not able to. I enter all of my details, hit submit, and a pop up opens that says “Sign up for a trial”. Clicking the “Sign UP” button just redirects be back to the trial signup page. Infinite loop.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by