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BoxyStudio
says

I’m trying to test how the ticket system works. So I bought my item and am trying to login. In my opinion I don’t think the users need to see a login form. Perhaps they is a better way where they can view a home page asking them to enter a purchase code to submit a ticket or something similar.

This is definitely on our radar for phase two. We want to make it much easier to submit a ticket without having to register first. As far as the Facebook login not working, I’m not really sure what is happening without seeing it in front of me. Facebook stuff tends to break every now and again. Maybe try it again?

479 posts I <3 WordPress
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BoxyStudio
says

Just a quick update for everyone, credit cards are no longer required to sign up for the 14-day free trial. At the end of that period, you’ll need to set up a subscription and enter your billing information.

https://www.ticksy.com

Thanks for the amazing feedback everyone, I couldn’t be happier with the community here.

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avenue28
says

my account is working now…envato integration is awesome. I do have some feedback though. I’ll send it from the website… :)

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mpc
says

Hi, I am just testing the support system, it looks great. Love the Envato integration, my only concern is there any way to make the ticket public so others can benefit from it (public only for users with verified purchased code).

P.S Whats the ‘private response’ for?

2627 posts Put a Donk On It
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ThemeProvince
says

Its great but its not complete, once everything is up and running and some of the planned updates go ahead i will definitely start using Ticksy.

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mpc
says

I need public tickets to start using it..

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egotype
Envato team
says

good stuff dude…

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LCweb
says

Well, I signed into it this morning and seems a great service!

However something is not clear to me. For example, how users insert their purchase validation code? I’ve created a test user but never seen a place where paste it..!

Maybe I’m missing something..?

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BoxyStudio
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However something is not clear to me. For example, how users insert their purchase validation code? I’ve created a test user but never seen a place where paste it..!

First, be sure you have activated your Envato account using your API key. Then you can add products directly from Envato via the Manage Products page. If you’ve done all that, you just need to go to Settings and activate the validation code option.

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Nesia
says

I’ve been wanting to find the time to do something like this for a very long time, this looks like a really impressive product! I’ll look forward into and I’d really like to test it.

Good work!

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