420 posts
  • Elite Author
  • Bought between 50 and 99 items
  • Exclusive Author
  • Sold between 100 000 and 250 000 dollars
  • Has been a member for 2-3 years
  • Envato Studio (Microlancer) Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Referred between 10 and 49 users
  • United Kingdom
Jaynesh says

Anyone unable to login?

My support area is redirecting to the homepage: http://zeotheory.ticksy.com

1402 posts
  • Author had a File in a Mini Bundle
  • Has been a member for 4-5 years
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
  • United States
WebSmacker says

Maybe they are in the process of moving to the person that bought it?

28 posts
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 10 and 49 users
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Romania
Tiguan says

Since the Envato will have its own support forums, it makes sense that ticksy to abandon this project and want to sell it quickly.
Or maybe I’m wrong.

1402 posts
  • Author had a File in a Mini Bundle
  • Has been a member for 4-5 years
  • Sold between 1 000 and 5 000 dollars
  • Exclusive Author
  • Bought between 50 and 99 items
  • Referred between 10 and 49 users
  • United States
WebSmacker says

@Tiguan – they aren’t providing support forums. They provided a support tab where you can send customers to your own forum.

EDIT: I just read a comment saying that is the direction they are heading towards. You are probably right then!

28 posts
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 10 and 49 users
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Romania
Tiguan says

@WebSmacker you did not follow the links in my post, right?

EDIT: you did :)

631 posts
  • United Kingdom
  • Sold between 10 000 and 50 000 dollars
  • Most Wanted Bounty Winner
  • Interviewed on the Envato Notes blog
  • Referred between 50 and 99 users
  • Bought between 100 and 499 items
  • Envato Studio (Microlancer) Beta Tester
  • Exclusive Author
  • Has been a member for 2-3 years
UBLThemes says

That was 4 months ago,

I built my custom forum, ticket system and all integrated it within the envato api in less than 2 weeks on my own, If I would have had a team or 4/5, it would have been within a few days.

I know they have a lot of things that can be done, but why not focus on 1 things at a time, get it done quicker and right the first time. Rather than doing 20 jobs, taking there time and having to do alterations/bug fixes?

673 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 10 and 49 items
  • Exclusive Author
  • Referred between 100 and 199 users
  • Has been a member for 3-4 years
+1 more
LCweb says

Since the Envato will have its own support forums, it makes sense that ticksy to abandon this project and want to sell it quickly.
Or maybe I’m wrong.

A good ticket system could be very helpful for many services, not only for authors like us. An Envato support system would be great, but I don’t think It will be released soon.

28 posts
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 10 and 49 users
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Romania
Tiguan says

A good ticket system could be very helpful for many services, not only for authors like us. An Envato support system would be great, but I don’t think It will be released soon.
You’re right but something still tells me that most of the sales came from the Envato authors. But maybe I’m wrong.
673 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 10 and 49 items
  • Exclusive Author
  • Referred between 100 and 199 users
  • Has been a member for 3-4 years
+1 more
LCweb says

You’re right but something still tells me that most of the sales came from the Envato authors. But maybe I’m wrong.

Surely! :)

I was meaning that Ticksy is useful also for others, so the developers should continue to support and improve it. After all is a very nice ticket system

28 posts
  • Exclusive Author
  • Sold between 50 000 and 100 000 dollars
  • Referred between 10 and 49 users
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
  • Romania
Tiguan says

After all is a very nice ticket system
100% agree!
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