443 posts
  • Helped several times protecting Envato Market against copyright violations
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Sells items exclusively on Envato Market
+7 more
Jaynesh says

Anyone unable to login?

My support area is redirecting to the homepage: http://zeotheory.ticksy.com

1501 posts
  • Has been part of the Envato Community for over 4 years
  • Had an item featured in an Envato Pack
  • Has sold $1,000+ on Envato Market
  • Located in United States
+3 more
WebSmacker says

Maybe they are in the process of moving to the person that bought it?

28 posts
  • Has referred 10+ members
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  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
Tiguan says

Since the Envato will have its own support forums, it makes sense that ticksy to abandon this project and want to sell it quickly.
Or maybe I’m wrong.

1501 posts
  • Has been part of the Envato Community for over 4 years
  • Had an item featured in an Envato Pack
  • Has sold $1,000+ on Envato Market
  • Located in United States
+3 more
WebSmacker says

@Tiguan – they aren’t providing support forums. They provided a support tab where you can send customers to your own forum.

EDIT: I just read a comment saying that is the direction they are heading towards. You are probably right then!

28 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
Tiguan says

@WebSmacker you did not follow the links in my post, right?

EDIT: you did :)

642 posts
  • Has referred 50+ members
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  • Has been a beta tester for an Envato feature
  • Has collected 100+ items on Envato Market
+5 more
UBLThemes says

That was 4 months ago,

I built my custom forum, ticket system and all integrated it within the envato api in less than 2 weeks on my own, If I would have had a team or 4/5, it would have been within a few days.

I know they have a lot of things that can be done, but why not focus on 1 things at a time, get it done quicker and right the first time. Rather than doing 20 jobs, taking there time and having to do alterations/bug fixes?

821 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
LCweb says

Since the Envato will have its own support forums, it makes sense that ticksy to abandon this project and want to sell it quickly.
Or maybe I’m wrong.

A good ticket system could be very helpful for many services, not only for authors like us. An Envato support system would be great, but I don’t think It will be released soon.

28 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
Tiguan says

A good ticket system could be very helpful for many services, not only for authors like us. An Envato support system would be great, but I don’t think It will be released soon.
You’re right but something still tells me that most of the sales came from the Envato authors. But maybe I’m wrong.
821 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
LCweb says

You’re right but something still tells me that most of the sales came from the Envato authors. But maybe I’m wrong.

Surely! :)

I was meaning that Ticksy is useful also for others, so the developers should continue to support and improve it. After all is a very nice ticket system

28 posts
  • Has referred 10+ members
  • Has sold $40,000+ on Envato Market
  • Has collected 100+ items on Envato Market
  • Sells items exclusively on Envato Market
+2 more
Tiguan says

After all is a very nice ticket system
100% agree!
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