3556 posts Ruben Bristian
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KrownThemes says

@Cubell

2. Ticksy is not quite for that. You are speaking about management tools actually, Ticksy being a support system. There’s nothing wrong with pen & paper but you could try other solutions, such as Wunderlist, Asana or stuff like that..

1352 posts
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fuelthemes says

Hi Justin,

Can you please add a list of licenses a user owns or validated on their page?

I sometimes see users posting support requests for two different sites and I always wonder if he ’s using the theme with a single license.

1337 posts How's the surf doing?
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tommusrhodus says

@PHPFACE

This thread is to discuss usage of Ticksy & the future of Ticksy, not to promote the fact that you have a help desk system in your portfolio.

403 posts I <3 WordPress
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BoxyStudio says

Hey guys, any feature requests and bug reports would be much better suited to submit here:

http://support.ticksy.com

That way I can start collecting everything in one organized location. Thanks so much!

PS – If any of you would like to run the new Ticksy beta on your own system let me know (on Ticksy’s support site, please). The beta is pretty damn solid at this point. Just working on new features and bug squashing now. :)

248 posts themesdepot.org
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ThemesDepot says

@JustinScheetz i’m getting quite interested to ticksy, and i’d like to try it out, just a question, i see you added a faq section, is it possible to restrict the faq section to logged in/verified users?

1291 posts The Last Man Standing
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ImanGM says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

1 post
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tooniu says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

Yes i’m getting the same.

1012 posts It's in the pipeline!
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purethemes says

I’ve made a ticket about it http://support.ticksy.com/ticket/131573 and i Wonder if it’s private or public and why there’s no option to choose as in current ticksy

1291 posts The Last Man Standing
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ImanGM says

I’ve made a ticket about it http://support.ticksy.com/ticket/131573 and i Wonder if it’s private or public and why there’s no option to choose as in current ticksy

I’ve created a ticket yesterday but no answers yet… :( Anyway I’ve found a temporary solution. You can post an empty response then edit it. It’s working in edit mode and the problem is only when we are sending a new response…

Cheers,
Iman

422 posts Keep Walking
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UXbarn says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

Same here.

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