3798 posts
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+9 more
KrownThemes
says

@Cubell

2. Ticksy is not quite for that. You are speaking about management tools actually, Ticksy being a support system. There’s nothing wrong with pen & paper but you could try other solutions, such as Wunderlist, Asana or stuff like that..

1603 posts
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+6 more
fuelthemes
says

Hi Justin,

Can you please add a list of licenses a user owns or validated on their page?

I sometimes see users posting support requests for two different sites and I always wonder if he ’s using the theme with a single license.

1718 posts How's the surf doing?
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+6 more
tommusrhodus
says

@PHPFACE

This thread is to discuss usage of Ticksy & the future of Ticksy, not to promote the fact that you have a help desk system in your portfolio.

460 posts I <3 WordPress
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+9 more
BoxyStudio
says

Hey guys, any feature requests and bug reports would be much better suited to submit here:

http://support.ticksy.com

That way I can start collecting everything in one organized location. Thanks so much!

PS – If any of you would like to run the new Ticksy beta on your own system let me know (on Ticksy’s support site, please). The beta is pretty damn solid at this point. Just working on new features and bug squashing now. :)

286 posts themesdepot.org
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+6 more
ThemesDepot
says

@JustinScheetz i’m getting quite interested to ticksy, and i’d like to try it out, just a question, i see you added a faq section, is it possible to restrict the faq section to logged in/verified users?

1859 posts The Last Man Standing
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+9 more
ImanGM
Moderator
says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

1 post
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tooniu
says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

Yes i’m getting the same.

1106 posts It's in the pipeline!
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+6 more
purethemes
says

I’ve made a ticket about it http://support.ticksy.com/ticket/131573 and i Wonder if it’s private or public and why there’s no option to choose as in current ticksy

1859 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Helped several times protecting Envato Market against copyright violations
+9 more
ImanGM
Moderator
says

I’ve made a ticket about it http://support.ticksy.com/ticket/131573 and i Wonder if it’s private or public and why there’s no option to choose as in current ticksy

I’ve created a ticket yesterday but no answers yet… :( Anyway I’ve found a temporary solution. You can post an empty response then edit it. It’s working in edit mode and the problem is only when we are sending a new response…

Cheers,
Iman

481 posts Keep Walking
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+2 more
UXbarn
says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

Same here.

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