3711 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $750,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says

@Cubell

2. Ticksy is not quite for that. You are speaking about management tools actually, Ticksy being a support system. There’s nothing wrong with pen & paper but you could try other solutions, such as Wunderlist, Asana or stuff like that..

1471 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Made it to the Authors' Hall of Fame
  • Has been part of the Envato Community for over 6 years
  • Has sold $250,000+ on Envato Market
+5 more
fuelthemes says

Hi Justin,

Can you please add a list of licenses a user owns or validated on their page?

I sometimes see users posting support requests for two different sites and I always wonder if he ’s using the theme with a single license.

1585 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Had an item featured on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
tommusrhodus says

@PHPFACE

This thread is to discuss usage of Ticksy & the future of Ticksy, not to promote the fact that you have a help desk system in your portfolio.

429 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Located in United States
  • Won a competition
+9 more
BoxyStudio says

Hey guys, any feature requests and bug reports would be much better suited to submit here:

http://support.ticksy.com

That way I can start collecting everything in one organized location. Thanks so much!

PS – If any of you would like to run the new Ticksy beta on your own system let me know (on Ticksy’s support site, please). The beta is pretty damn solid at this point. Just working on new features and bug squashing now. :)

269 posts themesdepot.org
  • Has sold $125,000+ on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Won a Most Wanted contest
  • Has referred 10+ members
+6 more
ThemesDepot says

@JustinScheetz i’m getting quite interested to ticksy, and i’d like to try it out, just a question, i see you added a faq section, is it possible to restrict the faq section to logged in/verified users?

1526 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
+10 more
ImanGM Moderator says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

1 post
  • Has been part of the Envato Community for over 2 years
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
+1 more
tooniu says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

Yes i’m getting the same.

1058 posts It's in the pipeline!
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
  • Elite Author: Sold more than $75,000 on Envato Market
  • Sells items exclusively on Envato Market
+7 more
purethemes says

I’ve made a ticket about it http://support.ticksy.com/ticket/131573 and i Wonder if it’s private or public and why there’s no option to choose as in current ticksy

1526 posts The Last Man Standing
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has been a beta tester for an Envato feature
  • Sells items exclusively on Envato Market
+10 more
ImanGM Moderator says

I’ve made a ticket about it http://support.ticksy.com/ticket/131573 and i Wonder if it’s private or public and why there’s no option to choose as in current ticksy

I’ve created a ticket yesterday but no answers yet… :( Anyway I’ve found a temporary solution. You can post an empty response then edit it. It’s working in edit mode and the problem is only when we are sending a new response…

Cheers,
Iman

443 posts Keep Walking
  • Has been part of the Envato Community for over 3 years
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $125,000+ on Envato Market
  • Has collected 100+ items on Envato Market
+3 more
UXbarn says

Hey all,

Do anyone has the same issue that I have with ticksy? It’s about 12 hours that Ticksy is showing all the HTML tags in the messages and it’s almost un-usable…

Cheers,
Iman

Same here.

Helpful Information

  • Please read our community guidelines. Self promotion and discussion of piracy is not allowed.
  • Open a support ticket if you would like specific help with your account, deposits or purchases.
  • Item Support by authors is optional and may vary. Please see the Support tab on each item page.

Most of all, enjoy your time here. Thank you for being a valued Envato community member.

Post Reply

Format your entry with some basic HTML. Read the Full Details, or here is a refresher:

<strong></strong> to make things bold
<em></em> to emphasize
<ul><li> or <ol><li> to make lists
<h3> or <h4> to make headings
<pre></pre> for code blocks
<code></code> for a few words of code
<a></a> for links
<img> to paste in an image (it'll need to be hosted somewhere else though)
<blockquote></blockquote> to quote somebody

:grin: :shocked: :cry: Complete List of Smiley Codes

by
by
by
by
by
by