397 posts I <3 WordPress
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Won a Competition
  • Has been a member for 6-7 years
  • Grew a moustache for the Envato Movember competition
  • United States
+5 more
BoxyStudio says


January is the worst month of the year for support

Really? :)

Anyway, these features are available in version 2.0 of tweaky, which is much better. You could ask him to activate the beta for you if you want..

Haha, “Tweaky”.

1169 posts How's the surf doing?
  • Forum Superstar
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • United Kingdom
  • Referred between 200 and 499 users
  • Exclusive Author
  • Has been a member for 3-4 years
+2 more
tommusrhodus says

Thanks for the beta access Justin, loving the new look / features :)

397 posts I <3 WordPress
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Won a Competition
  • Has been a member for 6-7 years
  • Grew a moustache for the Envato Movember competition
  • United States
+5 more
BoxyStudio says

Thanks for the beta access Justin, loving the new look / features :)

You’re very welcome, and thank you!

668 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 10 and 49 items
  • Exclusive Author
  • Referred between 100 and 199 users
  • Has been a member for 3-4 years
+1 more
LCweb says

Really? :)

Anyway, these features are available in version 2.0 of tweaky, which is much better. You could ask him to activate the beta for you if you want..

Absolutely, after holidays I get at least 15 new tickets per day!

v2.0 has a public beta? Seems that I’ve really missed something :D
Are you using it? Is usable on production?

3424 posts Ruben Bristian
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Won a Competition
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 500 and 999 users
+5 more
KrownThemes says

^ I am using it, it is stable. It still has it’s downs, but it’s much better than the old version and i’m happy with the improvements.

668 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Most Wanted Bounty Winner
  • Bought between 10 and 49 items
  • Exclusive Author
  • Referred between 100 and 199 users
  • Has been a member for 3-4 years
+1 more
LCweb says

(from what I see in http://support.ticksy.com/ ) Isn’t the font a bit poorly readable?

Anyway since I spend a good part of my day on Ticksy, I’d like to use the v2 too, but from the next week (I must publish a new add-on now and I cannot care to any unexpected problem :D )

I have to send a mail to you Justin?

1084 posts The Last Man Standing
  • Elite Author
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Exclusive Author
  • Bought between 10 and 49 items
  • Sold between 50 000 and 100 000 dollars
  • Beta Tester
ImanGM says

Justin,

Is it possible to let us add canned messages to be able to use them in our responses? That would help us very much.

Thank you :)

31 posts
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Envato Studio (Microlancer) Beta Tester
  • Referred between 1 and 9 users
  • Bought between 10 and 49 items
  • Has been a member for 5-6 years
  • India
TheMetroGuy says

Could you please enable beta access for my account?



Thanks for the beta access Justin, loving the new look / features :)
You’re very welcome, and thank you!
1465 posts
  • Has been a member for 2-3 years
  • Exclusive Author
  • Sold between 10 000 and 50 000 dollars
  • Bought between 10 and 49 items
  • Referred between 1 and 9 users
  • Croatia
OriginalEXE says

Justin,

Is it possible to let us add canned messages to be able to use them in our responses? That would help us very much.

Thank you :)
Try this extension for Chrome: https://chrome.google.com/webstore/detail/insert-text/abmgjcmmphkhndoahbfanhbgeekconmm
2177 posts
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Exclusive Author
  • Community Moderator
  • Bought between 50 and 99 items
  • Referred between 200 and 499 users
  • Has been a member for 5-6 years
  • Won a Competition
+10 more
mpc Volunteer moderator says

Hi, more and more of my clients are complaining about ticksy bugs please do something, or I will be forced to look for other ticket system. For example I have a ticket hanging with an iframe which is destroying the layout and cannot be removed.

P.S A beta access will be great.

by
by
by
by
by
by