479 posts I <3 WordPress
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BoxyStudio
says


January is the worst month of the year for support

Really? :)

Anyway, these features are available in version 2.0 of tweaky, which is much better. You could ask him to activate the beta for you if you want..

Haha, “Tweaky”.

1752 posts How's the surf doing?
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tommusrhodus
says

Thanks for the beta access Justin, loving the new look / features :)

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BoxyStudio
says

Thanks for the beta access Justin, loving the new look / features :)

You’re very welcome, and thank you!

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LCweb
says

Really? :)

Anyway, these features are available in version 2.0 of tweaky, which is much better. You could ask him to activate the beta for you if you want..

Absolutely, after holidays I get at least 15 new tickets per day!

v2.0 has a public beta? Seems that I’ve really missed something :D
Are you using it? Is usable on production?

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KrownThemes
says

^ I am using it, it is stable. It still has it’s downs, but it’s much better than the old version and i’m happy with the improvements.

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LCweb
says

(from what I see in http://support.ticksy.com/ ) Isn’t the font a bit poorly readable?

Anyway since I spend a good part of my day on Ticksy, I’d like to use the v2 too, but from the next week (I must publish a new add-on now and I cannot care to any unexpected problem :D )

I have to send a mail to you Justin?

1883 posts The Last Man Standing
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ImanGM
Moderator
says

Justin,

Is it possible to let us add canned messages to be able to use them in our responses? That would help us very much.

Thank you :)

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TheMetroGuy
says

Could you please enable beta access for my account?



Thanks for the beta access Justin, loving the new look / features :)
You’re very welcome, and thank you!
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OriginalEXE
says

Justin,

Is it possible to let us add canned messages to be able to use them in our responses? That would help us very much.

Thank you :)
Try this extension for Chrome: https://chrome.google.com/webstore/detail/insert-text/abmgjcmmphkhndoahbfanhbgeekconmm
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mpc
says

Hi, more and more of my clients are complaining about ticksy bugs please do something, or I will be forced to look for other ticket system. For example I have a ticket hanging with an iframe which is destroying the layout and cannot be removed.

P.S A beta access will be great.

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