447 posts I <3 WordPress
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Located in United States
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+9 more
BoxyStudio
says

Hi, more and more of my clients are complaining about ticksy bugs please do something, or I will be forced to look for other ticket system. For example I have a ticket hanging with an iframe which is destroying the layout and cannot be removed. P.S A beta access will be great.

Shoot me a ticket and I’ll give you beta access: http://support.ticksy.com

2241 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Sells items exclusively on Envato Market
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+13 more
mpc
says


Hi, more and more of my clients are complaining about ticksy bugs please do something, or I will be forced to look for other ticket system. For example I have a ticket hanging with an iframe which is destroying the layout and cannot be removed. P.S A beta access will be great.
Shoot me a ticket and I’ll give you beta access: http://support.ticksy.com

Done ;)

59 posts
  • Has been part of the Envato Community for over 3 years
  • Has collected 10+ items on Envato Market
  • Located in Sweden
OpenThemer
says

I have been using Ticksy for almost a year, and got recently upgraded to the latest version lately.

There is one bug that made this system from a great tool into an almost useless one. The problem is that I cant attach files to the client. ZIP files dont work as it did in the previous version, and GIF/JPG/PNG/TXT isn’t much helpful.

Sad for such a great tool.

337 posts
  • Has referred 100+ members
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  • Has collected 50+ items on Envato Market
+4 more
vtimbuc
says

I have been using Ticksy for almost a year, and got recently upgraded to the latest version lately.

There is one bug that made this system from a great tool into an almost useless one. The problem is that I cant attach files to the client. ZIP files dont work as it did in the previous version, and GIF/JPG/PNG/TXT isn’t much helpful.

Sad for such a great tool.

That’s a problem that is still present on the old version. I can attach the file on some browsers and others not. Also in chrome when I add a reply I can add the zip, but if I forget to add the zip and click to edit the reply in order to add it, I get the error and have to create a new reply to upload the file.

638 posts uouapps
  • Has been part of the Envato Community for over 2 years
  • Has referred 10+ members
  • Has sold $125,000+ on Envato Market
  • Has collected 100+ items on Envato Market
+2 more
uouapps
says

Hi Justin,

we sent you several mails during the last weeks to fix the issues linked to the purchase code if you’re not going to fix them then please advise so that we can switch to a different ticket system

Thanks UOU Apps

925 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
LCweb
says

Upload system didn’t work for me either but just a couple of days ago. Yesterday was ok. (today I don’t have tried though)

Anyway I had an issue with firefox and zip files for months and months, but using chrome was ok.

925 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
LCweb
says

Bump! Ticksty’s again out of support..?

4 days that I’m not able to upload zip files. Also opened a ticket on support.ticksy, but no answer al all..

337 posts
  • Has referred 100+ members
  • Has sold $10,000+ on Envato Market
  • Has been a beta tester for an Envato feature
  • Has collected 50+ items on Envato Market
+4 more
vtimbuc
says

It has its ups and downs :) Try on different browsers, for me usually works on chrome and ie.

925 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $250,000+ on Envato Market
  • Sells items exclusively on Envato Market
  • Made it to the Authors' Hall of Fame
+6 more
LCweb
says

It has its ups and downs :) Try on different browsers, for me usually works on chrome and ie.

Yes I used this ””workaround”” for two years, but in the last days every browser fails almost always. And being only a mimetype issue.. should be quite fast to solve.

1651 posts
  • Helped protect Envato Market against copyright violations
  • Has sold $5,000+ on Envato Market
  • Has been part of the Envato Community for over 5 years
  • Had an item featured in an Envato Pack
+4 more
plugindistrict
says

@michaeldale – sooooo not cool trying to highjack this thread. Ticksy is a very nice support system written by a marketplace author as well. To be honest yours doesn’t come close to it, visually and functionality wise. Advertising it here makes you look REALLY desperate, sorry.

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