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BoxyStudio
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Hi, more and more of my clients are complaining about ticksy bugs please do something, or I will be forced to look for other ticket system. For example I have a ticket hanging with an iframe which is destroying the layout and cannot be removed. P.S A beta access will be great.

Shoot me a ticket and I’ll give you beta access: http://support.ticksy.com

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mpc
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Hi, more and more of my clients are complaining about ticksy bugs please do something, or I will be forced to look for other ticket system. For example I have a ticket hanging with an iframe which is destroying the layout and cannot be removed. P.S A beta access will be great.
Shoot me a ticket and I’ll give you beta access: http://support.ticksy.com

Done ;)

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OpenThemer
says

I have been using Ticksy for almost a year, and got recently upgraded to the latest version lately.

There is one bug that made this system from a great tool into an almost useless one. The problem is that I cant attach files to the client. ZIP files dont work as it did in the previous version, and GIF/JPG/PNG/TXT isn’t much helpful.

Sad for such a great tool.

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vtimbuc
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I have been using Ticksy for almost a year, and got recently upgraded to the latest version lately.

There is one bug that made this system from a great tool into an almost useless one. The problem is that I cant attach files to the client. ZIP files dont work as it did in the previous version, and GIF/JPG/PNG/TXT isn’t much helpful.

Sad for such a great tool.

That’s a problem that is still present on the old version. I can attach the file on some browsers and others not. Also in chrome when I add a reply I can add the zip, but if I forget to add the zip and click to edit the reply in order to add it, I get the error and have to create a new reply to upload the file.

684 posts uouapps
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uouapps
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Hi Justin,

we sent you several mails during the last weeks to fix the issues linked to the purchase code if you’re not going to fix them then please advise so that we can switch to a different ticket system

Thanks UOU Apps

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LCweb
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Upload system didn’t work for me either but just a couple of days ago. Yesterday was ok. (today I don’t have tried though)

Anyway I had an issue with firefox and zip files for months and months, but using chrome was ok.

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LCweb
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Bump! Ticksty’s again out of support..?

4 days that I’m not able to upload zip files. Also opened a ticket on support.ticksy, but no answer al all..

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vtimbuc
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It has its ups and downs :) Try on different browsers, for me usually works on chrome and ie.

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LCweb
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It has its ups and downs :) Try on different browsers, for me usually works on chrome and ie.

Yes I used this ””workaround”” for two years, but in the last days every browser fails almost always. And being only a mimetype issue.. should be quite fast to solve.

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plugindistrict
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@michaeldale – sooooo not cool trying to highjack this thread. Ticksy is a very nice support system written by a marketplace author as well. To be honest yours doesn’t come close to it, visually and functionality wise. Advertising it here makes you look REALLY desperate, sorry.

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