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Landonw says

I had another idea. Have it setup where a user can attach WP admin / FTP details to their ticket. I stole the idea from Duotive :P

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shuhankuang says

Nice. I will try. :)

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ThemeSector says

I didn’t read the whole thread since this made me super excited.

Can you offer an option between ticketing system and forums or both ? That will be super nice.

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mordauk says

Looks awesome! I definitely have no problem paying a subscription.

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WebFactory says

There’s no need for a free version (free trial – yes, to test it). We’re all making money here and if you’re providing a service that saves us time we should pay for it. Nobody can live from eating air :) How much money? I have no idea, have to see the app first.

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duotive says
LandonWilson said
I had another idea. Have it setup where a user can attach WP admin / FTP details to their ticket. I stole the idea from Duotive :P

Thanks for adding credits :))

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bloooming says

Will this be a hosted system, or a software I can purchase and download?

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BoxyStudio says
bloooming said
Will this be a hosted system, or a software I can purchase and download?

It will be a hosted web app. And if things fall into place as planned—a mobile app as well.

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BoxyStudio says
ThemeSector said
I didn’t read the whole thread since this made me super excited. Can you offer an option between ticketing system and forums or both ? That will be super nice.

We are toying with a hybrid idea, where a support ticket can be made “public” and anyone can respond to it. Still bouncing around in our heads though, nothing for launch at this point.

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23andwalnut says
WebFactory said
There’s no need for a free version (free trial – yes, to test it). We’re all making money here and if you’re providing a service that saves us time we should pay for it. Nobody can live from eating air :) How much money? I have no idea, have to see the app first.

+1

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