2067 posts
  • Has collected 50+ items on Envato Market
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  • Located in United States
Landonw
says

I had another idea. Have it setup where a user can attach WP admin / FTP details to their ticket. I stole the idea from Duotive :P

165 posts Hello World!
  • Has referred 10+ members
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+9 more
shuhankuang
says

Nice. I will try. :)

66 posts
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  • Has collected 10+ items on Envato Market
+5 more
ThemeSector
says

I didn’t read the whole thread since this made me super excited.

Can you offer an option between ticketing system and forums or both ? That will be super nice.

737 posts
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+9 more
mordauk
says

Looks awesome! I definitely have no problem paying a subscription.

350 posts No! It's not a 5 minute job!
  • Became a Top 20 Author of the Month
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+16 more
WebFactory
says

There’s no need for a free version (free trial – yes, to test it). We’re all making money here and if you’re providing a service that saves us time we should pay for it. Nobody can live from eating air :) How much money? I have no idea, have to see the app first.

3007 posts
  • Has been part of the Envato Community for over 4 years
  • Has referred 200+ members
  • Has sold $250,000+ on Envato Market
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+8 more
duotive
says
LandonWilson said
I had another idea. Have it setup where a user can attach WP admin / FTP details to their ticket. I stole the idea from Duotive :P

Thanks for adding credits :))

178 posts Challenge accepted.
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
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+5 more
evalanee
says

Will this be a hosted system, or a software I can purchase and download?

477 posts I <3 WordPress
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  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
+12 more
BoxyStudio
says
bloooming said
Will this be a hosted system, or a software I can purchase and download?

It will be a hosted web app. And if things fall into place as planned—a mobile app as well.

477 posts I <3 WordPress
  • Became a Top 20 Author of the Month
  • Had an item that was trending
  • Had an item that became a weekly top seller
  • Elite Author: Sold more than $75,000 on Envato Market
+12 more
BoxyStudio
says
ThemeSector said
I didn’t read the whole thread since this made me super excited. Can you offer an option between ticketing system and forums or both ? That will be super nice.

We are toying with a hybrid idea, where a support ticket can be made “public” and anyone can respond to it. Still bouncing around in our heads though, nothing for launch at this point.

93 posts
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  • Has sold $125,000+ on Envato Market
  • Had an item featured in an Envato Bundle
+10 more
23andwalnut
says
WebFactory said
There’s no need for a free version (free trial – yes, to test it). We’re all making money here and if you’re providing a service that saves us time we should pay for it. Nobody can live from eating air :) How much money? I have no idea, have to see the app first.

+1

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