2067 posts
  • Collector Level 3
  • 5 Years of Membership
  • Exclusive Author
  • United States
Landonw
says

I had another idea. Have it setup where a user can attach WP admin / FTP details to their ticket. I stole the idea from Duotive :P

165 posts Hello World!
  • Affiliate Level 2
  • Author Level 8
  • Beta Tester
  • Collector Level 2
+9 more
shuhankuang
says

Nice. I will try. :)

66 posts
  • 4 Years of Membership
  • Affiliate Level 4
  • Author Level 9
  • Collector Level 2
+5 more
ThemeSector
says

I didn’t read the whole thread since this made me super excited.

Can you offer an option between ticketing system and forums or both ? That will be super nice.

737 posts
  • Affiliate Level 7
  • Author Level 8
  • Collector Level 3
  • Top Monthly Author
+9 more
mordauk
says

Looks awesome! I definitely have no problem paying a subscription.

350 posts No! It's not a 5 minute job!
  • Top Monthly Author
  • Trendsetter
  • Weekly Top Seller
  • Elite Author
+16 more
WebFactory
says

There’s no need for a free version (free trial – yes, to test it). We’re all making money here and if you’re providing a service that saves us time we should pay for it. Nobody can live from eating air :) How much money? I have no idea, have to see the app first.

3007 posts
  • 5 Years of Membership
  • Affiliate Level 5
  • Author Level 9
  • Bundle Boss
+8 more
duotive
says
LandonWilson said
I had another idea. Have it setup where a user can attach WP admin / FTP details to their ticket. I stole the idea from Duotive :P

Thanks for adding credits :))

178 posts Challenge accepted.
  • Elite Author
  • Featured Item
  • Author Level 8
  • Weekly Top Seller
+6 more
evalanee
says

Will this be a hosted system, or a software I can purchase and download?

479 posts I <3 WordPress
  • Elite Author
  • Exclusive Author
  • Author Level 10
  • Community Superstar
+14 more
BoxyStudio
says
bloooming said
Will this be a hosted system, or a software I can purchase and download?

It will be a hosted web app. And if things fall into place as planned—a mobile app as well.

479 posts I <3 WordPress
  • Elite Author
  • Exclusive Author
  • Author Level 10
  • Community Superstar
+14 more
BoxyStudio
says
ThemeSector said
I didn’t read the whole thread since this made me super excited. Can you offer an option between ticketing system and forums or both ? That will be super nice.

We are toying with a hybrid idea, where a support ticket can be made “public” and anyone can respond to it. Still bouncing around in our heads though, nothing for launch at this point.

93 posts
  • 5 Years of Membership
  • Affiliate Level 5
  • Author Level 8
  • Bundle Boss
+10 more
23andwalnut
says
WebFactory said
There’s no need for a free version (free trial – yes, to test it). We’re all making money here and if you’re providing a service that saves us time we should pay for it. Nobody can live from eating air :) How much money? I have no idea, have to see the app first.

+1

by
by
by
by
by
by