1756 posts How's the surf doing?
  • Power Elite Author: Sold more than $1M on Envato Market
  • Had an item that was trending
  • Became a Top 20 Author of the Month
  • Achieved the monthly Community Superstar Award
+9 more
tommusrhodus
says

With the Envato API downtime you’ll find you can access your Ticksy index, but not the tickets.

Go to “settings” and turn off both checkboxes in the “Envato Integration” section, you can now access your tickets again :)

Tom

1938 posts
  • Achieved the monthly Community Superstar Award
  • Helped improve Envato sites by detecting a security issue
  • Created a helpful tool/app using the Envato API
  • Participated in a focus group or interview to improve the user experience on Envato Market
+18 more
SamBerson
says

I can access my tickets… hmmm… :grin:

96 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Uruguay
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 50+ items on Envato Market
+4 more
explora
says

I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?

1938 posts
  • Achieved the monthly Community Superstar Award
  • Helped improve Envato sites by detecting a security issue
  • Created a helpful tool/app using the Envato API
  • Participated in a focus group or interview to improve the user experience on Envato Market
+18 more
SamBerson
says

I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?

This isn’t Ticksy’s fault – this is an issue with the Envato API.

96 posts
  • Elite Author: Sold more than $75,000 on Envato Market
  • Located in Uruguay
  • Has sold $75,000+ on Envato Market and is now an Elite Author
  • Has collected 50+ items on Envato Market
+4 more
explora
says


I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?
This isn’t Ticksy’s fault – this is an issue with the Envato API.

This has happened many times. They should have implemented something to prevent the site from completely stop working in this kind of scenario. Anyway that’s not the only reason why I’m leaving Ticksy.

So if anyone know of a good alternative please let me know! :)

by
by
by
by
by
by