1763 posts How's the surf doing?
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tommusrhodus
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With the Envato API downtime you’ll find you can access your Ticksy index, but not the tickets.

Go to “settings” and turn off both checkboxes in the “Envato Integration” section, you can now access your tickets again :)

Tom

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SamBerson
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I can access my tickets… hmmm… :grin:

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explora
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I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?

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SamBerson
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I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?

This isn’t Ticksy’s fault – this is an issue with the Envato API.

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explora
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I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?
This isn’t Ticksy’s fault – this is an issue with the Envato API.

This has happened many times. They should have implemented something to prevent the site from completely stop working in this kind of scenario. Anyway that’s not the only reason why I’m leaving Ticksy.

So if anyone know of a good alternative please let me know! :)

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