1584 posts How's the surf doing?
  • Elite Author: Sold more than $75,000 on Envato Market
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tommusrhodus says

With the Envato API downtime you’ll find you can access your Ticksy index, but not the tickets.

Go to “settings” and turn off both checkboxes in the “Envato Integration” section, you can now access your tickets again :)

Tom

1870 posts
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SamBerson says

I can access my tickets… hmmm… :grin:

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+1 more
explora says

I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?

1870 posts
  • Helped improve Envato sites by detecting a security issue
  • Participated in a focus group or interview to improve the user experience on Envato Market
  • Contributed a free file of the month
  • Has sold $5,000+ on Envato Market
+14 more
SamBerson says

I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?

This isn’t Ticksy’s fault – this is an issue with the Envato API.

85 posts
  • Has sold $40,000+ on Envato Market
  • Has collected 50+ items on Envato Market
  • Sells items exclusively on Envato Market
  • Has been part of the Envato Community for over 1 year
+1 more
explora says


I can’t even access my dashboard. I’m switching to another support system, this has happened more than once… Even if it’s because of the Envato API downtime, I should be able to at least access my dashboard. Are there any alternatives with envato API integration?
This isn’t Ticksy’s fault – this is an issue with the Envato API.

This has happened many times. They should have implemented something to prevent the site from completely stop working in this kind of scenario. Anyway that’s not the only reason why I’m leaving Ticksy.

So if anyone know of a good alternative please let me know! :)

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