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hitman102
says

Just bought a theme a few days ago and its already removed MONEY DOWN THE DRAIN…I’m starting to re-think about buying themes if they can not even last a week what is the use…

1891 posts The Last Man Standing
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ImanGM
Moderator
says

Hey Hitman102,

You should contact support or even item author. Maybe this is a temporary issue which will be fix soon.

Cheers

2065 posts Don't Worry, Be Happy
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FinalDestiny
says

Also buying from authors that have some reputation here could help, they’re less likely to remove an item.

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QBKL
says

Just bought a theme a few days ago and its already removed MONEY DOWN THE DRAIN…I’m starting to re-think about buying themes if they can not even last a week what is the use…

Just to understand. You bought a theme, and now it was removed. Did you download it after purchase? If so, you are in possession of what you’ve paid for, thus money didn’t go down any drain. If the author didn’t make any promise of keeping the theme online for god knows how long or to offer free support and update even in the afterlife, I don’t see where the trouble is. What you downloaded lasts more than a week. Lasts as long as you need it or as long as it is compatible with everything else.

If you didn’t get to download it as soon as you made the purchase (although Envato encourages buyers to do this), well, then there is a problem and you might want to try contacting the author or the support team.

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aleluja
says

if he didn’t download he can get a refound.

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