3 posts
  • Bought between 100 and 499 items
  • Has been a member for 6-7 years
hitman102 says

Just bought a theme a few days ago and its already removed MONEY DOWN THE DRAIN…I’m starting to re-think about buying themes if they can not even last a week what is the use…

1057 posts The Last Man Standing
  • Elite Author
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 10 and 49 users
  • Exclusive Author
  • Bought between 10 and 49 items
  • Sold between 50 000 and 100 000 dollars
  • Beta Tester
ImanGM says

Hey Hitman102,

You should contact support or even item author. Maybe this is a temporary issue which will be fix soon.

Cheers

1685 posts Don't Worry, Be Happy
  • Beta Tester
  • Grew a moustache for the Envato Movember competition
  • Elite Author
  • United States
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 3-4 years
  • Referred between 200 and 499 users
  • Most Wanted Bounty Winner
+2 more
FinalDestiny says

Also buying from authors that have some reputation here could help, they’re less likely to remove an item.

319 posts
  • Envato Studio (Microlancer) Beta Tester
  • Most Wanted Bounty Winner
  • Author had a File in an Envato Bundle
  • Has been a member for 5-6 years
  • Sold between 10 000 and 50 000 dollars
  • Exclusive Author
  • Bought between 10 and 49 items
  • Referred between 50 and 99 users
  • Romania
QBKL says

Just bought a theme a few days ago and its already removed MONEY DOWN THE DRAIN…I’m starting to re-think about buying themes if they can not even last a week what is the use…

Just to understand. You bought a theme, and now it was removed. Did you download it after purchase? If so, you are in possession of what you’ve paid for, thus money didn’t go down any drain. If the author didn’t make any promise of keeping the theme online for god knows how long or to offer free support and update even in the afterlife, I don’t see where the trouble is. What you downloaded lasts more than a week. Lasts as long as you need it or as long as it is compatible with everything else.

If you didn’t get to download it as soon as you made the purchase (although Envato encourages buyers to do this), well, then there is a problem and you might want to try contacting the author or the support team.

934 posts
  • Sold between 1 000 and 5 000 dollars
  • Most Wanted Bounty Winner
  • Has been a member for 5-6 years
  • Referred between 1 and 9 users
  • Envato Studio (Microlancer) Beta Tester
  • Serbia
  • Exclusive Author
aleluja says

if he didn’t download he can get a refound.

by
by
by
by
by
by