3393 posts Nice Guy
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Won a Competition
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 500 and 999 users
+5 more
KrownThemes says

wow .. you guys do a lot of support. I have only two good selling themes, and it takes 30-60min / day to support them.. i provide help and when someone asks “how to do that”, i usually give him the php/css line which he needs to modify, but if he needs more help, i always tell him to find a freelancer.

1672 posts Multimedia Artistry
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
dnp_theme says

wow .. you guys do a lot of support. I have only two good selling themes, and it takes 30-60min / day to support them.. i provide help and when someone asks “how to do that”, i usually give him the php/css line which he needs to modify, but if he needs more help, i always tell him to find a freelancer.

..or a documentation related to the issue: CSS , PHP, Joomla, etc.

3393 posts Nice Guy
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 250 000 and 1 000 000 dollars
  • Has been a member for 6-7 years
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Won a Competition
  • Bought between 100 and 499 items
  • Exclusive Author
  • Referred between 500 and 999 users
+5 more
KrownThemes says


wow .. you guys do a lot of support. I have only two good selling themes, and it takes 30-60min / day to support them.. i provide help and when someone asks “how to do that”, i usually give him the php/css line which he needs to modify, but if he needs more help, i always tell him to find a freelancer.
..or a documentation related to the issue: CSS , PHP, Joomla, etc.

You mean Google, right?

Maybe i’m not a really nice guy after all, but if a client doesn’t know how to do css changes he shouldn’t modify the theme. I can’t do everything for them..

They have an issue, i solved it asap!
They have a quick question, i answer them promptly!

They make me do a custom 5 minutes job for them .. i tell them it costs $50 :D Because otherwise, i would spend my entire day doing custom work for buyers, which is not what i’m payed for..

1672 posts Multimedia Artistry
  • Author had a Free File of the Month
  • Has been a member for 3-4 years
  • Referred between 100 and 199 users
  • Bought between 10 and 49 items
  • Exclusive Author
  • Most Wanted Bounty Winner
  • Elite Author
  • Sold between 100 000 and 250 000 dollars
dnp_theme says

YES !

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