3567 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says

wow .. you guys do a lot of support. I have only two good selling themes, and it takes 30-60min / day to support them.. i provide help and when someone asks “how to do that”, i usually give him the php/css line which he needs to modify, but if he needs more help, i always tell him to find a freelancer.

1703 posts Multimedia Artistry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Contributed a free file of the month
  • Won a Most Wanted contest
+4 more
dnp_theme says

wow .. you guys do a lot of support. I have only two good selling themes, and it takes 30-60min / day to support them.. i provide help and when someone asks “how to do that”, i usually give him the php/css line which he needs to modify, but if he needs more help, i always tell him to find a freelancer.

..or a documentation related to the issue: CSS , PHP, Joomla, etc.

3567 posts Ruben Bristian
  • Sells items exclusively on Envato Market
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has sold $500,000+ on Envato Market
  • Has been part of the Envato Community for over 6 years
+10 more
KrownThemes says


wow .. you guys do a lot of support. I have only two good selling themes, and it takes 30-60min / day to support them.. i provide help and when someone asks “how to do that”, i usually give him the php/css line which he needs to modify, but if he needs more help, i always tell him to find a freelancer.
..or a documentation related to the issue: CSS , PHP, Joomla, etc.

You mean Google, right?

Maybe i’m not a really nice guy after all, but if a client doesn’t know how to do css changes he shouldn’t modify the theme. I can’t do everything for them..

They have an issue, i solved it asap!
They have a quick question, i answer them promptly!

They make me do a custom 5 minutes job for them .. i tell them it costs $50 :D Because otherwise, i would spend my entire day doing custom work for buyers, which is not what i’m payed for..

1703 posts Multimedia Artistry
  • Elite Author: Sold more than $75,000 on Envato Market
  • Has been part of the Envato Community for over 3 years
  • Contributed a free file of the month
  • Won a Most Wanted contest
+4 more
dnp_theme says

YES !

1 post
  • Has been part of the Envato Community for over 1 year
  • Has collected 10+ items on Envato Market
  • Located in Poland
designninja says

Hi I would like to refresh topic and ask this question to top authors again: how much does it take to provide daily support today?

by
by
by
by
by
by