615 posts
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
femo says

Hi everyone……......

i am Trouble in Uploading? my Uploading option is not properly working……..

Jpeg file is Uploaded But Zip file is not Uploaded…......... Now small file size is uploaded but 4mb or bigger .zip file is not uploaded & pop-up menu……..

I contact support team But problem is not solve….....

I Threads 2 months ago …..But problem is not solve…........

http://graphicriver.net/forums/thread/trouble-uploading/30517

Plz……....Help me

1125 posts
  • Author had a File in an Envato Bundle
  • Bought between 10 and 49 items
  • Costa Rica
  • Exclusive Author
  • Has been a member for 5-6 years
  • Referred between 10 and 49 users
  • Repeatedly Helped protect Envato Marketplaces against copyright violations
  • Sold between 5 000 and 10 000 dollars
hansv says

Hi Femo,

lets start by asking some questions:

-What browser do you use? IE, Firefox, Chrome…. (and what version is it?)

-How big is the zip file?

-How big is the preview file?

-How much does it take you to upload?

-Internet connection speed? Do the test here: http://www.speedtest.net/ and paste the results here.

615 posts
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
femo says

-What browser do you use? IE, Firefox, Chrome…. (and what version is it?)

-How big is the zip file?

-How big is the preview file?

-How much does it take you to upload?

-Internet connection speed? Do the test here: http://www.speedtest.net/ and paste the results here.

-browser # Firefox 3.6 (try anther browser..Like IE, Chrome, Netscape )

-4 MB +

-preview file is uploaded (JPEG file format is Uploaded)

-more file…...Average file size 20MB

-Internet connection speed…..Download 20KB & Upload 10 KB

1716 posts
  • Microlancer Beta Tester
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
gbs says

Hi femo, I think the problem is of your internet connection. Your upload and download speed is just too low. There must be some problems, you should call your ISP .

You can try to upload the item in another computer, of another network, to see if it’s done or not. Or try the FTP upload feature of the Marketplace.

948 posts
  • Elite Author
  • Exclusive Author
  • Referred more than 2000 users
  • Bought between 10 and 49 items
  • Sold between 100 000 and 250 000 dollars
  • Author had a File in an Envato Bundle
  • Author had a Free File of the Month
+5 more
Giallo says
Hi femo, I think the problem is of your internet connection. Your upload and download speed is just too low. There must be some problems, you should call your ISP . You can try to upload the item in another computer, of another network, to see if it’s done or not. Or try the FTP upload feature of the Marketplace.

Yeah Femo is absolutely too low…

615 posts
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
femo says
Hi femo, I think the problem is of your internet connection. Your upload and download speed is just too low. There must be some problems, you should call your ISP . You can try to upload the item in another computer, of another network, to see if it’s done or not. Or try the FTP upload feature of the Marketplace.

my upload and download speed is too low. my other item is uploaded by this network. i thing network is not a problem…...............

I try to upload the item in another computer (3 another computer), of another network (another 5 network)

How to use FTP upload feature of the Marketplace !!!!!

1716 posts
  • Microlancer Beta Tester
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
gbs says
How to use FTP upload feature of the Marketplace !!!!!

Hi femo,

About the FTP feature you can find out in this topic, which notahat made a detailed guide on how-to :) http://graphicriver.net/forums/thread/new-feature-ftp-uploads/32295?page=1

615 posts
  • Author had a Free File of the Month
  • Microlancer Beta Tester
  • Exclusive Author
  • Has been a member for 4-5 years
  • Sold between 50 000 and 100 000 dollars
  • Bought between 10 and 49 items
  • Referred between 100 and 199 users
femo says
How to use FTP upload feature of the Marketplace !!!!!

Hi femo,

About the FTP feature you can find out in this topic, which notahat made a detailed guide on how-to :) http://graphicriver.net/forums/thread/new-feature-ftp-uploads/32295?page=1

FTP upload feature is working. my Upload problem is solved.

Thanks…...........

greedybrown

1716 posts
  • Microlancer Beta Tester
  • Sold between 5 000 and 10 000 dollars
  • Exclusive Author
  • Has been a member for 3-4 years
  • Referred between 1 and 9 users
  • Bought between 1 and 9 items
gbs says

FTP upload feature is working. my Upload problem is solved.

Thanks…...........

greedybrown

I’m glad it could help you. Good luck with your items :D

by
by
by
by
by
by